Lead Bereavement Services Administrator
Lead Bereavement Services Administrator
£32,597 to £36,363
Full time – 37 hours a week
Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.
About the role
As our Lead Bereavement Services Administrator, you’ll be responsible for the day-to-day organisation of Bereavement Services administration and the supervision of the administration staff within Bereavement Services.
You’ll be doing a range of tasks from financial administration and developing effective organisational systems through to ensuring all burial and cremation activities are managed with competence and efficiency, carrying out Sexton duties and deputising for the Bereavement Services Manager when needed.
The role is varied but demanding with periods of high pressure working within a statutory framework and following codes of practice. It will involve working at Rainsbrook Crematorium as well as within all other Rugby Borough Council Cemeteries.
This role is site based 5 days a week and will require you to work some evenings and weekends to meet specific demands and ensure service continuity.
Please see the Job Profile for more detail.
About you
You’ll need to have an understanding of the technical aspects of the Cremation and Cemeteries Service and have completed or are willing to work towards relevant ICCM and FBCA Cemetery and Crematoria qualifications.
Alongside this you’ll need extensive experience in administrative tasks including managing records, handling paperwork, budgeting, supervising staff and working within a statutory framework and codes of practice.
Above all, you’ll need to have a high level of customer focus and an ability to communicate sensitive, complex and challenging information effectively across a variety of organisations and individuals, all while working well under pressure.
A full driving licence and use of your own vehicle is essential.
Benefits
- 35 days annual leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
- Generous Local Government Pension Scheme
- Flexi time scheme
- Annual leave purchase scheme
- Structured Induction Program
- Learning and Development opportunities including Future Leaders programmes
- Payment of a professional subscription for approved professionals
- Family Friendly Policies
- Independent Support for your health & wellbeing
- Generous compassionate leave
- Extra Benefits including Retail Discounts, Cycle to Work scheme and more