Junior Communications Officer

Can you help us deliver fantastic campaigns that make a real difference to Medway’s residents, stakeholders and communities?

We’re looking for a passionate, creative and motivated Junior Communications Officer to join our busy and expanding Communications and Marketing Team at Medway Council. This is a brilliant opportunity to build your career in public-sector communications while working on meaningful campaigns that shape places, support communities and celebrate everything Medway has to offer.

About the role

In this varied and fast‑paced role, you’ll support the delivery of engaging marketing and communications campaigns that promote the work of our Regeneration, Culture and Environment (RCE) Directorate. The portfolio could include areas such as:

• Culture, heritage and events
• Libraries, Archives and Greenspaces
• Frontline services, including Housing, Parking, Highways and Active Travel
• Community initiatives and consultations

No two days will be the same.

What you’ll be doing

Working directly with the Marketing Manager and the Press Office, and closely with the wider Communications team, you’ll:

• Support the delivery of multichannel marketing and communications campaigns (ATL & BTL)
• Create engaging content for press articles, social media, video, print, reports and publications — including Medway Matters
• Work with the Press Office on launch events or media briefings to help secure coverage
• Support community engagement activities, consultations and events
• Help deliver strategic marketing communications plans
• Liaise confidently with internal teams, agencies, partners and community groups
• Manage a busy and varied workload, balancing reactive and proactive communications
• Ensure all activity aligns with the council’s brand and communication standards

If you are committed to turning ideas into engaging content and helping residents connect with important services and initiatives, you’ll thrive here.

About you

We’re looking for someone who brings curiosity, creativity and organisation in equal measure. You’ll ideally:

• Have experience working on communications or marketing campaigns (public sector experience is a plus)
• Have an understanding or experience of what makes a good press release and/or how to secure media coverage
• Be an excellent copywriter with an eye for detail
• Have experience using a range of marketing channels and formats
• Be confident juggling priorities and meeting deadlines
• Communicate clearly and professionally with a wide range of audiences
• Hold a relevant degree (or equivalent experience)
• Bring fresh ideas, enthusiasm and a genuine interest in making a difference

Good admin skills and strong time management are essential — this is a role where organisation really matters.

Your development

This role is recruited at Level A, the entry point for the position. You’ll be fully supported through:

• A structured induction and probation
• Ongoing guidance from your Marketing Manager
• Regular performance appraisals and career conversations
• Introduction to our Career Progression Framework (CPF) to help you build your skills and plan your future at Medway Council

We’re serious about developing our people and helping you grow into a confident communications professional.

Why Medway Council?

You’ll join a supportive, friendly and ambitious team working on projects that genuinely improve lives, places and communities. If you want to build a meaningful career in communications and enjoy doing it, we’d like to hear from you.

If you would like to have an informal discussion with the recruiting manager, please e-mail Michelle Barnett on michelle.barnett@medway.gov.uk

Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C.

When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached.

The person specification of a job profile is split into three levels:

Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview.

Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A.

Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience.

We are seeking a Junior Communications Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs.

Important Information-

• Applicants must be able to demonstrate all criteria at level A which are essential for appointment to the role.
• Medway Council is not able to provide a Certificate of Sponsorship, so candidates must already possess the right to work in the UK.
• For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online.
• Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
• We reserve the right to close this vacancy at any time prior to the closing date.

Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.