**INTERNAL APPLICAANTS ONLY** Victim Champion

Job Description

Organisation: London Borough of Waltham Forest

Salary: Grade and salary PO3 £45,750 - £49,056
Contract Type: Full time Fixed term (24 Months)
Working hours per week: 36

Application Deadline: 11/09/2025

Proposed Interview Date(s): TBC

Reference: 1814

**INTERNAL APPLICAANTS ONLY**

About Us:

Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment.

About the role:

We are seeking a dedicated and compassionate Victims Champion to lead our efforts in supporting individuals affected by anti-social behaviour (ASB) and hate crime. This is a pivotal role that will act as a voice for victims, ensuring their experiences are heard, their needs are met, and their rights are upheld. The appointed officer will be an effective communicator with excellent interpersonal and relationship building skills, with a pragmatic and flexible approach to all aspects of their work

>> Click here to download the Role Profile <<

Key Responsibilities:

The appointed officer will:

• Work and collaborate with partner agencies to provide the best possible service and support to high-risk, vulnerable victims of Hate crime and anti-social behaviour.
• Provide one to one support to high-risk victims and witnesses of Hate crime and antisocial behaviour, determine the most appropriate method of offering support and co-ordinate or commission additional support as necessary.
• Highlight victim and witness concerns in the delivery of Hate crime and ASB services and providing residents with a channel for complaint if effective action is not taken by local agencies through existing provisions.
• Lead on the coordination of Anti-Social Behaviour Risk Assessment Conference (ASBRAC) meetings for high-risk Hate crime and ASB cases; and ASB Case Reviews.
• Promote the ASBRAC and ASB Case Review purpose to increase referrals, receiving new referrals, reviewing risk and risk assessments, putting together agendas, minute taking, recording actions, and assigning to agencies, following up on actions through the case management system and collating information for reports.
• Lead and coordinate the Cuckooing risk panel in partnership with the Police.
• Arrange representation in meetings of appropriate local groups/forums
• Advocate on behalf of victims and witnesses at strategic, operational and tactical partnership meetings.
• Undertake outreach activities to raise awareness of support available for victims of antisocial behaviour.

Qualifications and Requirements:

• Good standard of general education

Terms and conditions:

Satisfactory employment references and CIFAS identity checks;

Satisfactory declaration of interest;

This role is subject to safer recruitment practices as it involves work with children and/ or vulnerable adults;

Satisfactory DBS check;

Suitable driver’s license;

As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English.

How to Apply:

Interested candidates are invited to submit their applications online by pressing the ‘Apply’ button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council, please visit https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us.

Contact Information: If you have any questions about this vacancy or the application process, please contact Temitayo Oketunji- ASB Team Manager at temitayo.oketunji@walthamforest.gov.uk or 07570153009.

If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at recruitment@walthamforest.gov.uk.

The Council’s preference is for online application. However, if you have a disability and are unable to complete an online application, please email recruitment@walthamforest.gov.uk so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.