Instrument Coordinator

Job Title: Instrument Coordinator
Starting Salary: £27,694 progressing to £31,022 per annum (pro rata for part time)
Hours: 37.0

Core Hours – Monday – Friday however some evening and weekend work required throughout the year.

Location: Countywide

Base location Hatfield however the postholder will be require to travel across Hertfordshire as part of this role.

Contract Type: Permanent
Directorate: Childrens Services

About the team

Hertfordshire Music Service (HMS) supports children and young people across the county, helping them discover their unique musical voice through lessons, ensembles, and events. Our Musical Voices vision aims to make music accessible and inclusive for all.

The Instrument Coordinator sits within the Musical Progression team and works closely with colleagues in working on courses, concerts, and events, as well as regional provision in schools and music centres. You’ll regularly liaise with a range of roles across the service including regional managers, event coordinators, instrumental teachers, and administrative teams.

This is an established role but evolving as HMS refreshes its instrument strategy, giving you the opportunity to help shape future processes and improve access to music for thousands of young people.

About the role

You will:

• Oversee the day-to-day operations of the Access to Instruments hire scheme, ensuring applications are actioned effectively and customer experience remains a priority
• Maintain accurate records of instrument stock, location, and condition using HMS systems.
• Coordinate logistics for instrument transport to schools, music centres, and events across Hertfordshire where relevant.
• Coordinate internal and school-based instrument requests, working closely with colleagues to ensure each request aligns with available stock and that logistics are planned effectively for safe and timely delivery.
• Carry out basic instrument checks and coordinate repairs where needed.
• Ensure safe handling and storage of instruments in line with health and safety standards.
• Work collaboratively with event and progression teams to meet instrument needs for rehearsals and performances.
• Contribute to longer-term planning for instrument stock to support HMS’s strategic goals.

About you

Essential:

• Full UK driving licence (Category B) is essential, along with a willingness to drive a van up to Luton size
• Experience in logistics, stock control, or similar operational roles.
• Strong organisational skills and attention to detail.
• Ability to communicate clearly and professionally with colleagues, schools, and families.
• Competent IT skills, including Microsoft 365.

Desirable:

• Previous experience driving vans up to Luton size
• Knowledge of musical instruments
• Experience in instrument handling or repair.
• Knowledge of music education or similar service environments.
• Experience working with children and young people.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Community Services, level COM7 job profile. Please locate this via:

Job profiles - Community services

To hear more about this opportunity please contact Sean Law (sean.law@hertfordshire.gov.uk)

Interview Date: 4th Feb, 5th Feb and 6th Feb

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.