Information Management Support Worker

Job Description

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicestershire, LE3 8RF

Salary: £26,832 - £28,146 per annum (pro rata for part time)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 12th April 2026

Interview Date(s): 17th April 2026

About the Role

To provide efficient and effective information management and technology processes associated with statutory requirements. Support data quality issues/data entry support for service areas across Children and Family Services.

To advise clients on internal communications in accordance with FOI legislation and local policies and include maintenance and logs of such information.

To coordinate FOI responses according to statutory guidance for the Children and Family Services department

To work with and liaise confidently with a range of partners to ensure children receive our services and gather/monitor appropriate management information, providing technical services where required.

It is vital to the future of the department that the post holder is flexible in taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority.

About You

To apply for this post, you must:

• NVQ level 2 or equivalent, trained and proficient in MS Office with evidence of good written and spoken English.
• Relevant experience in a data administration field. Experience of working with spreadsheets, databases and web based systems and experience of working in a local authority or children and family environment.
• Knowledge of application of spreadsheets. Knowledge of FOI and Data Protection Legislation
• Highly numerate and competent in the use of Microsoft packages and the production of documents as required.
• Excellent customer care and organisational skills. Good Interpersonal skills with the ability to communicate at all levels.
• The ability to work as part of a team and on your own initiative is essential alongside the ability to prioritise your own workloads and work to deadlines.
• You must be highly organised, methodical and meticulous regarding the application of data.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Jalpa Vyas, Information Management Support Officer

Email jalpa.vyas@leics.gov.uk

Tel 0116 305 6346

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us