HUB Manager

Job Description

Organisation: Leicestershire County Council

Work Location: County Hall, Leicester Road, Glenfield, LE3 8RF

Salary: £35,451- £39,165 per annum (pro rata for part time) (pay award pending)

Working Hours: 37 per week

Contract Type: Permanent

Closing Date: 30th August 2026

Interview Date(s): 8th September 2026

Are you looking for a rewarding career where you can make a difference?

About the Role

Leicestershire County Council’s successful Adult Learning Service is looking for an experienced manager to lead one of its operational support teams. The postholder will manage administration and operations across venues in the south and east of the county, including Market Harborough, Enderby and Melton Mowbray. This role offers an excellent opportunity for someone with strong people skills who can support staff to deliver high-quality customer service.

An enhanced DBS check is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria

• BTEC National/NVQ level 3/4 or equivalent in Business Admin/Management of Public Administration or relevant work experience and skill set developed in Business Services, including management of staff, service delivery, and improvement.
• Experience in performance management to maintain and improve excellent customer service.
• Recent substantial management experience within a relevant setting, including responsibility for staffing and financial resources.
• Ability to manage a variety of competing priorities and meet deadlines.
• The ability to analyse, collate and interpret statistical data to manage performance.
• The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Paul Fleming - Head of Service

Telephone: 0116 3053727

Email: paul.fleming@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.

About us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us