HR Officer - BP

Job Title: HR Officer
Starting Salary: £38,220 opportunity to progress to £41,771 per annum (pro rata for part time) - Pay award pending
Hours: 37
Location: Stevenage
Contract Type: Permanent
Directorate: Resources

About the team

We are seeking an experienced HR Officer to join our dynamic Adult Care Services Business Partner Team. This role is ideal for a seasoned HR professional who is passionate about delivering exceptional support and driving HR initiatives.

We are looking for a diligent and detail-oriented individual who has a keen eye for ensuring all tasks are completed accurately and efficiently. The ideal candidate will be reliable and dependable, consistently meeting deadlines and following through on commitments. A strong work ethic is essential, demonstrating dedication, perseverance, and a proactive approach to problem-solving.

You will have the ability to identify issues and develop effective solutions. Strong interpersonal skills are key, along with the ability to build and maintain positive relationships with colleagues and the service you support. Adaptability is important, as the role requires comfort with change and the ability to adjust to new situations and challenges.

Analytical thinking is necessary for making informed decisions and providing strategic insights based on HR data. Maintaining confidentiality and handling sensitive information with care is vital. The ideal candidate will be a team player, supporting colleagues and contributing to a positive team environment, while also being able to work autonomously, managing their own workload and making decisions with minimal supervision.

About the role

You will need to be highly organised, resilient, and capable of managing multiple priorities. Key objectives include:

• To support the Senior HR Officer and HR Manager to ensure the team works collaboratively to meet the needs of the service.
• Providing high-level advice on Employee Relations matters (e.g., ill health, disciplinary, performance capability, probation and grievance).
• Assisting with Organisational Change initiatives (e.g., restructures, TUPE).
• Contributing to the development and execution of workforce strategies, collaborating with various teams including finance and data teams.
• Supporting managers and teams with performance management and directing them to the HR Service Desk, as necessary.
• Driving continuous improvement in HR services provided to directorates.

About you

You will need to be highly organised, resilient, and capable of managing multiple priorities. Key objectives include:

• To support the Senior HR Officer and HR Manager to ensure the team works collaboratively to meet the needs of the service.
• Providing high-level advice on Employee Relations matters (e.g., ill health, disciplinary, performance capability, probation and grievance).
• Assisting with Organisational Change initiatives (e.g., restructures, TUPE).
• Contributing to the development and execution of workforce strategies, collaborating with various teams including finance and data teams.
• Supporting managers and teams with performance management and directing them to the HR Service Desk, as necessary.
• Driving continuous improvement in HR services provided to directorates.

This is a fantastic opportunity for an experienced HR professional to further their career in a supportive and flexible team.

If you are a highly motivated, adaptable individual ready to take on new challenges, we encourage you to apply for this exciting opportunity.

About you

Essential:

• Experience in HR, with a strong understanding of employee relations, organisational change, and employment law.
• Excellent communication and collaboration skills.
• Proven ability to manage complex HR projects and provide strategic HR support.
• CIPD qualification or equivalent work-based experience
• Demonstrated track record of delivering high-quality customer service and advising managers on HR best practices.
• Experience in ER case management and a thorough understanding of employment and equalities legislation.

Desirable:

• CIPD qualification

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 10. Please locate the job profile here:

Job profiles - Corporate services

To hear more about this opportunity please contact Helen Southwell Helen.Southwell@hertfordshire.gov.uk or Kelly Delaney Kelly.Delaney@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: 28th and 29th July 2026

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

We are changing
Hertfordshire County Councilis undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.