Housing Solution Advisor

Housing Solutions Advisor - X2 positions available

X1 Permanent
X1 Fixed Term for 24 months, due to External Funding

Our Story:

Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports.

Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It’s an exciting time to join us as we develop new policies and transform the way people access services.
We are immensely proud that when asked what’s great about working for Halton, the most popular response from our workforce has been ‘our colleagues’.

Our Team:

Based at Runcorn Town Hall, the Housing Solutions Team are looking to recruit an experienced Housing Solutions Advisor.

The service is responsible for the administration function and the Local Authority statutory requirements across homelessness.

Hours: 37

Your Contributions:

For this post we are looking for an experienced dynamic individual, who will be able to provide advice on a wide range of issues such as statutory homelessness, relationship breakdown, mortgage arrears, landlord and tenant problems. As the successful applicant you must therefore be able to demonstrate a good working knowledge and understanding of the legislation relevant to these areas of work. Duties will include dealing with the public, processing homeless applications, using I.T software and dealing with all general enquiries.

You will have:

• Experience in Homelessness Legislation and a proven ability to work effectively with partners.
• Experience of working within homelessness or housing environments, with an understanding of the statutory requirements and knowledge of homelessness criteria and code of guidance.
• Good customer service skillsExcellent verbal and written communication skills, with strong organisational skills and the ability to prioritise tasks
• Be IT literate with good knowledge of Microsoft Office applications
• Self-motivated and capable of working independently.

Our Offer:

Aside from working with a great team, our employees have access to a fantastic range of benefits, including:

• A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service
• Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions3 x Salary Life Cover via Local Government Pension Scheme
• Investment in your personal development Free Car Parking at HBC sites Flexible / Hybrid working arrangements
• Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme.
• Essential car user allowance

Next Steps:

At Halton Borough Council, we want all of our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Patricia Preston @ patricia.preston@halton.gov.uk

Interviews will take place 22nd July 2025

At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you – resourcing@halton.gov.uk

Please refer to the attached Job Profile for further information about the role and our values.

We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you’re interested, please complete your application as early as possible.

We look forward to receiving your application!