Housing Regulation Officer

• Housing_Regulation_Officer_-_JD

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

We have an excellent opportunity for a Housing Regulation Officer to join our Informaiton and Governance team here at Wokingham Borough Council, on a permanent basis.

This is a strategic and collaborative position, working closely with the Council's Local Housing Companies and stakeholders to drive continuous improvement, regulatory assurance, and sector-leading practice

Key Responsibilities:

• Deliver a continued programme of self-assessment and improvement against the Regulator of Social Housing’s Consumer Standards, including developing a gap analysis, improvement plan and monitoring framework.
• Working on the development of a robust evidence base that demonstrates compliance with regulatory requirements, which can be presented in suitable levels of detail to a variety of stakeholders.
• Support Service Managers in coordinating and drafting of regular reporting to Elected Members detailing performance and compliance with regulatory requirements.
• Manage, plan, and deliver bespoke induction, legislative and complaint refresher training across the Housing Service and across other related services using mixed methods
• Develop and implement a framework that ensures continued monitoring and analysis of wider sector performance, regulatory gradings and any changes to legislation or policy that may impact the Council’s regulatory compliance, capturing learning, risks and opportunities appropriately.
• Act as the primary relationship manager between the Housing Service and WBC’s wholly owned local housing companies. Ensure compliance with the Service Level Agreement (SLA), including timely processing of invoices and payments. Monitor and report on service delivery standards to confirm that the services provided meet agreed expectations and contractual obligations
• Work collaboratively with residents to gather feedback on regulatory compliance and service delivery, ensuring their voices inform improvement plans. Develop case studies and best practice examples that demonstrate how resident engagement drives continuous improvement and compliance.

Candidate Requirements:

• Understanding of social housing legislation and consumer regulation, specifically within a Local Authority setting. Specifically in relation to the Social Housing Regulations Act 202
• Strong problem-solving skills, able to work using your own initiative and collaborate with teammates, customers, and other professionals.
• Highly organised, enthusiastic, proactive, and able to manage multiple priorities with attention to detail

⭐Staff Benefits⭐

Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:

⭐Generous Annual Leave - 28 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays

⭐Local Government Pension Scheme

⭐GP Helpline - Available 7 days a week

⭐Employee Assistance Programme - Including a 24/7 Your Care Helpline

⭐Free Eye Tests and Flu Vaccines

⭐Free Onsite Gym - Located at Shute End Offices, Wokingham

⭐Salary Sacrifice Schemes - Including Car and Cycle to Work schemes

⭐Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more

⭐Move through Menopause Course

⭐Sports & Social Group Activities – Including running, football, cricket & more

⭐Learning & Development Opportunities

⭐Employee Networks

⭐And more!

Our Area:

Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. 

We’re home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. 

Click the link below and Apply Today! Alternatively, to arrange an informal discussion about the role, contact via email Harrison.Wilks@wokingham.gov.uk (Strictly no agencies).

Closing date: Sunday 11 January 2026 at 11pm

Interview date: W/C 19 January 2026

If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.

Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.

Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.

Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.

If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.

We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.

Wokingham is an equal opportunities employer.