Housing Options Officer (part time 18.5 hours per week)
Please apply online via the link provided.
Please note, we do not accept CVs submitted without a fully completed online application form.
We have a great opportunity for aHousing Options Officer on a part time, permanent basis for 18.5 hours per week.
Help us make a difference in Bracknell Forest by actively preventing homelessness. You could have a direct impact on improving the lives of households facing the risk homelessness in our borough.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
About you…
We are looking for a passionate and self-motivated person with empathy and understanding to build relationships with customers when facing homelessness.
You will have experience of problem solving and working with a diverse clientele within a housing environment. Excellent negotiating skills with the ability to communicate effectively with customers and other stakeholders is vital for this role.
This role is part time specifically for the following days and you will be expected to attend our Time Square offices a minimum one day per week plus additional as required dependent on the needs of the service:
Monday PM - half day
Tuesday - all day
Thursday - all day
About the team…
You will be joining a dynamic, friendly and solution-based Housing Options Team delivering proactive advice and assistance to households who are homeless or threatened with homelessness.
The work is fast paced and innovative, sometimes the work is challenging, however, there is also time for finding creative solutions and every day is different.
You will work alongside the Rough Sleeper and Single Homelessness Team whose mission it is to eradicate rough sleeping in Bracknell Forest.
Key responsibilities…
- As a Housing Options Officer you will be responsible for providing help and comprehensive advice to households who are either homeless or at risk of becoming homeless by assisting them to retain their existing accommodation or secure alternative housing.
- To consider and assess homelessness applications in accordance with the Housing Act 1996 Part VII (as amended by the Homeless Act 2002 and the Homelessness Reduction Act 2017)
- To provide a customer focussed approach ensuring that a full housing needs assessment has been undertaken and all statutory notifications and personal housing plans are published to help customers secure housing.
- You will work in partnership with other specialist agencies, including children and adult services, the probation service, hospitals and voluntary organisations to prevent homelessness.
Our benefits…
- 25 days* annual leave increasing to 28 days* after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days*.
- Hybrid working opportunities to support your wellbeing and work-life balance.
- Paid employee volunteering scheme.
- Local government pension scheme, with life insurance cover.
- Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)
- Career development through internal and external training opportunities.
- Enhanced maternity, paternity, adoption and fostering leave.
- Employee Assistance Programme (EAP) to support your health and wellbeing
- Inclusive and social working environment with a variety of staff networks and a sports and social club.
*(pro rata for part time)
Find out more about all our benefits or see the candidate pack.
Our values...
At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.
Reasonable adjustments...
We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting recruitment@bracknell-forest.gov.uk. We will work with you to support you throughout the process. Find out more about reasonable adjustments.
Interview date
Interviews will be held on 11th May 2026.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
Want to ask us a question?
For an informal discussion or to ask any questions about this role, please contact:
Emma Thomas - Housing Options Team Leader - Tel: 01344 351352
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK.
Please note that this particular role is part time and therefore does not meet the minimum requirements for sponsorship under current UK Visas and Immigration regulations. As such, we are unable to offer sponsorship for this position.
No agencies please.
Salary range
- £18,545 - £20,752 per year