Housing Options Officer H150

• H150_Housing_Options_Officer_-_Job_Profile

Please apply online via the link provided.

Please note, we do not accept CV’s submitted without a fully completed online application form.

Charnwood Borough Council in Leicestershire is searching for the latest member of #TeamCBC!

We are looking for a passionate individual who is customer focused, a team player and wants help improve our local communities in Charnwood.

The Council is recruiting for a full time, permanent Housing Options officer.

A housing options officer seeks to relieve and prevent homelessness. They assess the needs of individuals facing housing challenges and make statutory decisions to secure housing that meets statutory guidelines.

This is an exciting opportunity to join a service working towards reducing rough sleeping and ending cycles of homelessness in Charnwood and supporting people to access suitable accommodation.

The role involves conducting thorough assessments of clients' circumstances, understanding their needs, and offering appropriate advice and options. You will provide information on available housing services, private rentals, welfare and potential financial support schemes.

Additionally, you'll collaborate with other internal and external teams to ensure a comprehensive approach to housing support, aiming to improve the quality of life and stability for those seeking assistance. Your communication, problem-solving, and empathy skills will be essential in guiding individuals through the housing process and helping them secure suitable and sustainable living arrangements.

The benefits of working with us:

• Agile working for many roles
• Generous annual leave of between (35.5 and 40.5 days NJC or 39.5 and 44.5 days JNC – delete as appropriate) of leave (depending on length of service), inclusive of bank holidays
• Most services are closed over Christmas
• Opportunities for professional development linked to many roles
• Access to the Local Government Pension Scheme
• Free parking

We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award.

We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group.

Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs

About the Council

Charnwood is one of the largest shire district councils in the country based on population, serving around 183,000 people.

We offer a range of services, with everything from refuse and recycling collections to the operation of a theatre and historic markets.

Our services are built on our values: Pride in Charnwood; Customer Focused and Working Together

About Charnwood

We are proud of our borough, and it is a great place to live, work visit and invest in. Charnwood boasts breath-taking landscapes which are great to explore.

At the heart of Charnwood is Loughborough, home to a world class university, historic markets, and the only major bell foundry in the UK. It is a diverse community thanks to its student population and cultures from around the world.