Housing Options Officer

Housing Options Officers

37 hours per week – 12 month Temporary Contract

Working across Andover and Romsey

Grade 7 Salary range £36,482.04 - £39,845.88

This is a great time to join Test Valleys forward thinking and proactive housing team.

We are looking for a new Housing Options Officer, this post plays a key role in the prevention of homelessness in the Borough.

Housing Options Officers work with customers to prevent them from becoming homeless. They must operate within the legal framework and internal policies whilst carrying out in depth housing assessments and investigate applications for assistance whilst identifying how to ensure each customer maintains a home. This may be working with customers to save their current home or helping them to find a new one.

This is a busy and pressurised role, you will hold a caseload and you will be responsible for ensuring the Council adheres to its legal responsibilities.

You will work closely with all other teams within the housing service whose primary focus is to prevent and relieve homelessness.

We are looking for people who are dynamic, customer focused and who thrive in a busy and demanding environment. You will have a desire to help support people, providing advice and assistance whilst managing expectations.

Test Valley is a great place to work, it is a place for everyone, we support our communities, and our staff, to thrive. We pride ourselves on our open and friendly culture and offer a professional positive and stable working environment. Our organisations values are reflected in the way we work with our communities, partners and staff.

The role is expected to be across our Andover and Romsey Offices with some flexibility for home working.

If you would like to discuss the role further, we can offer telephone or Teams appointments, please contact either Barbara Ward bward@testvalley.gov.uk or Hollie Humphrey, hhumphrey@testvalley.gov.uk or call on 01264 368000 and we will arrange a suitable appointment to answer any questions and provide further information.

We are committed to providing equality of opportunities for all and believe that employing people from different backgrounds, with a range of perspectives and experiences, helps us to deliver high quality services to residents.

We are proud to be a Disability Confident Employer who positively encourages applications from disabled people. If, as a disabled person, you meet the minimum criteria for a job then you will be guaranteed an interview, and we will ensure any reasonable adjustments are made to the interview process so that you can be fairly assessed for the vacancy.

Closing date for applications is 10th April 2026. There will be an assessment in the morning of Friday 17th April 2026, with interviews will be held in the afternoon.