Housing Options Officer

• HousingOptionsOfficerJD

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

Are you looking for a new challenge?

An exciting opportunity has arisen to contribute towards the development and progression of our homelessness prevention service.

Who?

A proactive and innovative person is required to play a part in a service which is continually improving, with the objective of preventing and relieving homelessness.

What will you be doing?

• You will encourage applicants to help themselves through developing Personalised Housing Plans with customers.
• Monitoring and reviewing these plans regularly to prevent and relieve homelessness, ensuring that the customer and Council are working towards a housing solution to avoid homelessness.

What do you need?

• You will be able to deal with challenging situations sensitively, whilst also managing expectations and not being afraid to challenge perception.
• You will need to think on your feet, be able to have difficult conversations and provide practical solutions to resolve a housing crisis.
• You will also need to understand and convey complex information on all levels, including a working knowledge and understanding of homelessness legislation and an ability to craft legally-sound decision letters and notifications under the Homelessness Reduction Act 2017.
• Experience of working with vulnerable people in a Housing context would be advantageous.

What do we offer?

• Working for a great, forward-thinking Local Authority.
• Excellent salary, pension, flexible working, fantastic employee benefits and comprehensive staff health & wellbeing scheme.
• A friendly, supportive team and a range of opportunities for continuing professional development.
• Hybrid working with the ability to work from home as well as from our newly refurbished offices in Hailsham.
• Free parking.
• Please note that you must have the right to work in the UK.

Post Number: D3017

Closing Date: Wednesday 6 August 2025

Interview Date: To be confirmed

Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.

To Apply

Please note the system will be down from Friday 1 – Sunday 3 August 2025.

Please visit our ‘How to Apply’ page for advice on how best to complete your application.

Click on the “Apply Online Now” link to be taken to our online recruitment portal. You will be prompted to log in to your existing account or create a new one. Remember to add a contact email address and mobile number when applying.

Please note applications could time out. So, ensure you have created an account and save your information as you go along. We would suggest you keep a copy of your personal statement on a separate document until you are ready to paste this into your application and submit.

If you are unable to apply online, have a query or require an alternative application method, please email human.resources@wealden.gov.uk or call 01892 602424. Make sure you know the post number and include it in your email or provide it when asked during your telephone call.