Housing Options Assistant

Housing and Estates Management

Housing Options Assistant

Temporary – up to 6 months

NS5 £25,989 - £26,403 per annum, pay award from April 2026 under negotiation

37 hours per week

Newark and Sherwood District Council is seeking a Housing Options Assistant to join our team on a temporary basis.

Why work for Newark and Sherwood District Council?

• Service Delivery: Be part of a team that places tenants at the core of everything, driving tenant engagement and participation in all service delivery.
• Competitive Benefits: Enjoy a competitive salary, enrolment in the local government pension scheme, and a generous annual leave entitlement starting at 26 days pro rata, increasing with service.
• Work-Life Balance: Benefit from free car parking, family-friendly benefits, flexi-time, hybrid working, and 1 day of paid volunteering leave a year.
• Health & Wellness: Take advantage of a funded health cashback plan, employee benefits platform, and affordable gym membership at just £10/month.

Your role will involve:

• Assisting the team to carry out Local Authority statutory duties to homeless and potentially homeless applicants.
• Supporting the team with early intervention and provision of assistance.
• Assisting with the assessment of applications.
• Providing cover for the duty phone and shared inbox.
• Maintaining accurate and organised case files.
• Providing advice and guidance to customers and colleagues as appropriate.

What are we looking for in successful candidates?

• Previous experience of giving housing advice to the general public.
• A customer focussed approach.
• Excellent communication skills.
• A calm and tactful approach.

Join us and make a lasting impact in the lives of our tenants.

For an informal chat, or more information, please contact clare.barlow@newark-sherwooddc.gov.uk

Closing Date: 19 April 2026

Interview: 28 April 2026

As an employer, we promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.

Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare a disability (as defined under the Equality Act 2010) will be guaranteed an interview provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specification on their application form.