Housing Officer - Statutory Homelessness

Homelessness Prevention and Rough Sleeping Service  

Housing Officers – Statutory Homelessness 

3 x Full Time roles 

1 Fixed term – 1 year 

2 x Fixed term – 2 years  

About the City of London 

At the heart of the City, the City of London Corporation serves a small but diverse resident population. We combine historic purpose with modern ambition and pride ourselves on delivering high‑quality, innovative public services. 

We are seeking two experienced, value-driven Statutory Housing Officers to be part of a small dynamic team responding to the City of London statutory homelessness needs and rough sleeping. The City continues to have one of the highest numbers of rough sleepers and continues to develop its response in the unique setting of the Square Mile.  

About the Role 

You will be part of our Statutory Housing Advice Service, taking applications and issuing decisions whilst maintaining a strong focus on quality, outcomes and strength-based practice while working at pace.  

Working alongside colleagues in Rough Sleeping, Homelessness Health and our Pathways Team as well as a wider multidisciplinary service including Social Workers, and Strengths‑Based Practitioners, you will work closely with commissioned providers and internal partners to ensure coordinated, safe and effective support for those approaching the City. 

Key responsibilities include: 

• Assessing applicants’ housing needs and responding to enquiries from members of the public providing accurate information 
• Making arrangements for homeless people, and those threatened with homelessness, including the use of temporary accommodation where appropriate 
• Working collaboratively with commissioning and health partners 
• Championing anti‑racist, anti‑oppressive and inclusive practice 

You will report to the Senior Housing Officer and play an active role in developing services and the City of London Corporation’s response to Homelessness and Rough Sleeping.  

About You

You will be an experienced Housing Officer with Statutory Homelessness experience and knowledge of the Housing Act, the Homelessness Reduction Act, and Universal Credit, knowledge of the Renters Rights Act would be an advantage however training will be provided to successful applicants.  

You will demonstrate: 

• Sound knowledge of Homelessness and Housing legislation and statutory duties 
• Commitment to strengths‑based and person‑centred practice 
• Confidence working across organisational boundaries 
• A reflective, resilient and compassionate approach to working with vulnerable people 
• Openness to innovation and change 

Your Application 

In order to be considered for shortlisting, your cover letter should clearly demonstrate how you meet the experience and criteria set out within the job description and person specification.  

What We Offer 

We offer a supportive and inclusive working environment, including: 

• Average caseload of 25  
• Regular supervision, appraisal and reflective practice 
• An enhanced learning and development offer 
• Employee Health and Wellbeing Hub 
• Flexible and hybrid working arrangements 
• Local Government Pension Scheme 
• Season ticket and bicycle loans 
• Payment of professional fees 
• Active staff diversity networks 
• Employee volunteering scheme 
• Sports & Activities Club and staff discounts 

Our Commitment to Diversity 

We are committed to building a workforce that reflects the communities we serve. We welcome applications from candidates of all backgrounds, particularly those from Global Majority communities, LGBTQ+ applicants, disabled people and those with lived experience of social care. 

This post is exempt from the Rehabilitation of Offenders Act and as part of the selection process the successful applicant will be required to obtain an Enhanced with children’s and adult’s barred list Disclosure & Barring Service check.  

The City of London Corporation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

If this role is advertised as a secondment, secondments are subject to the agreement of your department releasing you, therefore, you need to discuss this with your line manager prior to applying. The purpose of this will be to discuss what, if any, impact your secondment might have on the service and service delivery should your application be successful, and how this might be addressed.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation, to ensure that everyone has the opportunity to thrive in the work that we do.

Closing date: 23:59pm on 24 July 2026.

Interviews will be held 12,13 & 14 August 2026.