Housing Officer (Casework & Prevention)

We are seeking a dedicated and enthusiastic individual who is committed to preventing homelessness in the Borough to join our Housing Options Team.

The role will involve providing a comprehensive, customer focussed housing options service to enable the council to prevent homelessness and meet its statutory duties in line with Part VII Housing Act 1996, as amended.

Working as part of a busy team, you will provide comprehensive housing advice and manage a varied caseload, working across partners to find innovate ways to prevent homelessness. You will work proactively to prevent homelessness wherever possible, helping households to remain in their homes or secure suitable alternative accommodation at the earliest opportunity.

The postholder will carry out assessments, develop personalised housing plans, and deliver prevention and relief duties under the Homelessness Reduction Act, working in partnership with internal services and external agencies. You will take a strengths‑based, trauma‑informed approach, supporting people to access appropriate housing, sustain tenancies, and avoid repeat homelessness.

This role supports the national ambition that homelessness should be rare, brief, and non‑recurring, and contributes to improved outcomes for individuals, families, and the wider community.

This post will be based in the main office in Barnsley town centre, but may require attendance at other locations and may be required to carry out home visits.

The role offers an opportunity to be part of a service committed to delivering the ambitions of the National Plan to End Homelessness, where prevention is prioritised, partnerships are strengthened, and people receive the right support at the right time.

We are looking for someone who is motivated by making a difference, committed to collaborative and trauma‑informed practice, and keen to contribute to a service that puts people, prevention, and long‑term solutions at the centre of its work.

You will require strong communication skills both verbally and in writing and have working knowledge of homelessness along with other relevant legislation. You will be an excellent team player with the ability to work under pressure and to tight deadlines. Experience of casework and advocacy is essential. A relevant level 4 qualification or relevant experience is also essential for the post.

For an informal discussion about these posts, please contact Rachael Todd at rachaeltodd@barnsley.gov.uk or 01226 787508