Housing Officer
Please apply online via the link provided.
Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!
We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.
What’s the role?
As a Housing Officer, you will provide a high quality, customer focused and responsive Housing Management service to Lewisham Council residents. You will act as the residents voice. You will complete home checks, investigate nuisance and other tenancy breaches, manage tenancy changes, support vulnerable residents to sustain their tenancies and build good working relationships with the tenants and residents associations.
What’s in it for you?
Excellent training and development opportunities, plus a range of benefits including:
- Generous holiday allowance
- Local Government Pension scheme
- Flexible working and family friendly policies
- Season ticket and bicycle loans
- A range of staff discounts including local subsidised gym memberships
- Supportive staff networks
What we’re looking for
We are looking for someone who wants to make a positive difference to our residents lives. You will have an understanding of the issues faced by those living in social housing. You will be an effective communicator and collaborator. You are passionate about delivering an excellent service and have the ability to tailor your service depending on the customers needs. You will show empathy and support your most vulnerable residents.
Please note we are recruiting for two Housing Officer positions. 1 permanent role and 1 fixed term (maternity cover) until July 2026. If you have a preference, please specify this on your statement.
Location
The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work in the office, on site and occasionally from home.
Special conditions
- This role may include working out of hours
- The job is subject to a DBS check
- Please note: we are recruiting for two Housing Officer positions. 1 permanent role and 1 fixed term (maternity cover) until July 2026. If you have a preference, please specify this on your statement.
The recruitment process is anonymous and we don’t accept CV’s.
Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed
For an informal discussion about this job, please contact Grace Reid, Housing Team Leader Grace.Reid@lewisham.gov.uk
Please click here to view the Job Description and Person Specification.
To apply, please click on the apply link above.
Salary
£39,150 - £40,344 per annum (SO1)
N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.
Diversity
Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply
The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email JobsAndSkills@lewisham.gov.uk and an advisor will be in touch with you.
The Council reserves the right to close adverts early if there is a large response.
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Salary range
- £39,150 - £40,344 per year