Housing Grants Officer

What’s the job?

This is an exciting opportunity to join our busy Private Sector Housing team, contributing to improving standards and health outcomes for our residents. You will lead the delivery of grants and financial assistance supporting people to live independently and safely in their homes and improving housing conditions. You will assist in the delivery of energy efficiency initiatives to achieve low carbon and warm homes.

What’s our vision?

You will play an important part in delivering the Housing Services vision “to be more than a housing service. We are passionate about what we do, and we will work resourcefully and creatively as one team, going the extra mile to improve the lives and homes of our customers.”

What will I need?

You will have:

• Experience in delivering Disabled Facilities Grants (minimum one year)
• Knowledge of DFG law, guidance and designing for the disabled
• HNC or equivalent qualification in Housing, Environmental Health, construction or building surveying
• The ability to prioritise a busy caseload and find positive solutions to complex challenges
• Be highly motivated and enthusiastic with strong interpersonal skills for working with vulnerable clients and diverse stakeholders

This post is subject to a satisfactory Basic DBS check

What we offer:

• Financial: An attractive basic salary within a clear pay structure
• Holiday Entitlement: 24 days annual leave (increasing to 27 days after 5 years continuous Local Government service) plus three additional days in December and bank holidays.
• Pensions: Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme – Employer contribution of 19.7%.
• Free staff parking.
• Hybrid: The Council operates a hybrid working model with minimum 2 days working in the office.
• Access to HAPI an all‑in‑one benefits hub, giving you easy access to a wide range of employee perks, wellbeing support, discounts, and everyday savings.
• Personal Development: Invaluable training opportunities for continuing professional development.
• Employee Assistance Programme: The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home.
• Take a look here at all the additional benefits that we offer.

To find out more take a look at the Job Description and Person Specification below. Applicants must be able to demonstrate all essential requirements as listed in the job profile.

For an informal discussion about this post, you can contact Claire Pickering Private Sector Housing Manager, on 01892 554049 or Claire.Pickering@tunbridgewells.gov.uk

Our competency framework describes what's expected from our employees in terms of attitudes and behaviors. To view our core competencies, click here.

Equal Opportunities

Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.

Safeguarding

The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.