Housing Allocations Officer (Permanent)

Job introduction

Are you passionate about making a tangible difference in people’s lives? Do you thrive in a fast-paced, customer-focused environment? Brighton & Hove City Council is seeking a dedicated Housing Allocations Officer to join our Allocations team. This role offers a fantastic opportunity to develop your skills and make a real impact in housing allocation.

For an informal discussion, please contact Rachel Fitchie, Housing Allocations Manager by email Rachel.Fitchie@brighton-hove.gov.uk or by telephoning 01273 290273 or our Allocations Team Leader Elena.Castells@brighton-hove.gov.uk .

About the role

As a Housing Allocations Officer, you’ll play critical role in delivering expert housing advice and ensuring fair and transparent allocation of social housing through our Choice Based Lettings system. You’ll work closely with housing applicants, internal teams, and external partners to uphold statutory responsibilities, assess housing needs, and provide guidance on the Council’s Allocation Policy.

We’re looking for someone with a strong understanding of housing legislation, excellent communication skills, and a commitment to equitable and accessible housing solutions for the Brighton and Hove community.

If you have experience in housing services, a customer-focused approach, and the ability to manage complex information with clarity or you are passionate about developing a career in the sector, we would like the opportunity to consider you.

If successful we can offer the following benefits.:

• a competitive salary
• training and qualifications
• career progression with the opportunity to become involved in bespoke projects
• flexible working
• a generous annual leave allowance with the opportunity to buy extra days
• staff discounts
• admittance into the Local Government Pension Scheme

Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Application Form guidance (brighton-hove.gov.uk) and (Supporting statement guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

Additional information

Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

For more information about our values and the benefits of working at the council, visit Why work for us

Company information

Encouraging a diverse workforce

Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

Please note that this post is subject to a Basic Disclosure Criminal Records Check.