Homelessness Prevention Officer (Housing Support & Sustainment)

• D3023_Homelessness_Prevention_Officer_JD

Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

Do you want to help prevent homelessness in Wealden?

Who?

The successful candidate will be an enthusiastic, self-motivated individual ideally with a good knowledge of housing and associated legalisation. You will need to be organised and methodical to manage a complex and varied workload. You will need a positive attitude and caring approach towards customers. You will have excellent communication, negotiation and problem-solving skills to find solutions for those facing housing problems.

What will you be doing?

• You will help support people to help resolve their housing issue.
• You will carry out home visits and work with each individual and household to reduce the immediate risk of living arrangements breaking down.
• You will provide proactive support to ensure they can access ongoing support and prevent them becoming at risk of homeless again in the future, this includes finding suitable alternative accommodation in the private rented sector.
• You will support the Housing Options Officers with discharging the Councils’ responsibilities to proactively prevent and relieve homelessness and support them with making their statutory enquiries.

What do you need?

• Knowledge and understanding of the key causes of homelessness.
• Experience of working in a housing related support role and/or experience of delivering advice and assistance in a similar setting
• Excellent communication and negotiation skills
• High standards of customer service and an empathetic approach
• Access to a vehicle for work purposes for travel across East Sussex

What do we offer?

• Working for a great, forward thinking Local Authority.
• Excellent salary, pension, flexible working, fantastic employee benefits and comprehensive staff health & wellbeing scheme.
• A friendly, supportive team and a range of opportunities for continuing professional development.
• Hybrid working with the ability to work from home as well as from our newly refurbished offices in Hailsham.
• Free parking

Post Number: D3023

Closing Date: 15 September 2025

Interview Date: 24 September 2025

Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities and all applications will be treated on merit.

To Apply

Please visit our ‘How to Apply’ page for advice on how best to complete your application.

Click on the “Apply Online Now” link to be taken to our online recruitment portal. You will be prompted to log in to your existing account or create a new one. Remember to add a contact email address and mobile number when applying.

Please note applications could time out. So, ensure you have created an account and save your information as you go along. We would suggest you keep a copy of your personal statement on a separate document until you are ready to paste this into your application and submit.

If you are unable to apply online, have a query or require an alternative application method, please email human.resources@wealden.gov.uk or call 01892 602424. Make sure you know the post number and include it in your email or provide it when asked during your telephone call.

Ethical Use of AI in Applications

We welcome innovation and do not automatically exclude candidates who use AI tools during the application process. However, we assess each application to ensure the candidate genuinely understands the role and its requirements.

AI may be used ethically and responsibly, provided it supports, rather than compromises our core values of integrity, transparency, and fairness. During assessments and interviews, candidates must present their own skills and experience without assistance from others, external resources, or AI, unless explicitly instructed otherwise.