Homelessness Prevention Officer

Homelessness Prevention Officer

Permanent

37 hours a week

Salary - NS8 £31,022 to £32,597 per annum

We are now recruiting for a Homelessness Prevention Officer to help residents who are at risk of losing their homes to stay safely and securely housed through practical support, early intervention, and strong partnership working.

We’re looking for someone who puts residents first and thrives on making a difference. As a Homelessness Prevention Officer, you’ll work closely with landlords, tenants, and partner agencies to prevent homelessness—especially in the private rented sector.

You’ll use your housing knowledge, problem-solving skills, and compassion to support people at risk, offering practical advice, financial solutions, and tailored support plans.

To succeed, you’ll need:

• Experience in housing or tenancy advice
• Strong knowledge of welfare benefits
• Great communication and negotiation skills
• A CIH qualification or equivalent experience

If you're customer-focused, solution-driven, and ready to be part of a team that lives our values we would love to hear from you.

We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.

We offer:

• Enrolment in the career average local government pension scheme.
• Flexi scheme.
• Hybrid working.
• A generous annual leave entitlement that increases with service.
• Family-friendly benefits.
• One days’ paid volunteering leave.
• Lifestyle benefits platform.
• Funded health cash plan.
• Free car parking*
• £10 a month gym membership at one of our four gyms in the district.

You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.

For an informal chat or more information, please contact Clare Barlow, Senior Housing Options Officer on 01636 655273.

*Free staff parking is valid until 30 June 2026.

As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.

Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms.

Closing Date: 28 September 2025

Interview: 8 October 2025