Head of Performance & Delivery
Why Southwark?
Southwark is one of London’s most dynamic, diverse and forward-thinking boroughs. We are proud to be home to 18,300 businesses, world-class cultural institutions and a young, fast-growing population. As London’s largest social landlord, we manage 55,000 homes and play a huge role in shaping the daily lives of our residents.
This is an exciting moment to join us. Our refreshed Borough Plan and our commitment to Southwark Stands Together are driving bold action on inequality, climate change, community wellbeing and future resilience. Within the Environment, Sustainability & Leisure Department, our work spans everything from parks, leisure and culture to major environmental services and carbon reduction. These are services our residents see, feel and value every day.
The Climate Change & Strategic Support division sits at the heart of this bringing together climate action, transformation, performance, delivery and business support to help the department achieve its ambitions. If you want to work somewhere that matches passion with purpose, and where your leadership will directly shape the future of a major London borough, Southwark is the place to be.
What You’ll Be Doing
As Head of Performance & Delivery, you will hold a high-profile leadership role driving service excellence, innovation and organisational effectiveness across the directorate.
You will lead a multidisciplinary team spanning performance management, business improvement, organisational development, customer experience, data insight and corporate governance. Working closely with senior leadership, you will:
Develop and embed frameworks, systems and reporting to enable continuous improvement.
Ensure services are high performing, value for money and responsive to changing needs.
Lead business planning, risk management, business continuity and compliance.
Oversee data and intelligence functions, ensuring insight shapes decision-making and strategy.
Drive customer-centred approaches that enhance resident experience.
Represent the directorate across the council, influencing policy and contributing to council-wide developments.
Support major transformation programmes and the delivery of corporate priorities.
This is an opportunity to shape service delivery at scale and help Southwark continue to lead as a progressive, ambitious and resident focused council particularly in sustainability, infrastructure and community wellbeing.
What We’re Looking For
We are seeking an inspirational and strategic leader who can bring clarity, energy and direction to a wide-ranging portfolio.
You will bring:
Senior-level experience in performance, change, transformation or corporate improvement.
The ability to work confidently across organisational boundaries and influence senior stakeholders.
Strong financial acumen, with experience managing budgets and ensuring value for money.
Excellent communication skills, with the ability to translate complex issues into compelling insights.
A proven track record of turning data into meaningful action and measurable outcomes.
Experience building, motivating and developing high performing teams.
You will be motivated by public service, committed to high quality delivery, and excited by the chance to contribute to meaningful, lasting change.
This role is offered as a 12-month fixed-term contract.
Additional Information
Benefits and more information:
Salary Range (Full time equivalent)£59,526 - £74,040 pa.
The position also attracts a JNC payment of £2,724, which can be received as a monthly cash payment.
In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.
Closing date: Monday 15th December 2025
Interview date: Thursday 8th January 2026
Guaranteed Interview Scheme:
As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:
• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition
Attachments
Salary range
- £59,526 - £74,040 per year