Head of Organisational Effectiveness

Build culture, capability and future talent

Tower Hamlets is recruiting a Head of Organisational Effectiveness to lead organisational development, learning and workforce inclusion.

This role is central to building a high‑performing organisation and supporting transformation.

What you’ll do

• Lead the organisational development and learning strategy
• Build leadership capability and support culture change across the council
• Deliver a high‑quality learning offer for leaders, managers and employees
• Support transformation programmes with OD expertise and insight
• Develop workforce planning, succession and talent development approaches
• Embed inclusion and ensure access to development opportunities

What we’re looking for

• Strong senior OD or L&D leadership experience
• Experience leading large-scale organisational change
• Excellent influencing and facilitation skills
• A focus on outcomes and measurable impact.

Our Benefits

• Competitive salary £84,459 to £92,332

• Local Government Pension Scheme membership.

• Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.

• Flexible and agile working to support work–life balance.

• Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).

• Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.

Benefits

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.