Head of Digital Delivery

About the role
We are seeking an experienced and highly motivated Head of Digital Delivery to lead the delivery of a complex, high‑value portfolio of digital programmes and projects that are critical to the Council’s strategic priorities.
This is a senior leadership role with accountability for the successful delivery of technology‑enabled change across the organisation. You will lead multidisciplinary delivery teams, oversee significant capital and revenue investment, and work closely with senior stakeholders to ensure projects deliver clear outcomes, value for money and measurable benefits.
You will operate in a fast‑paced, highly visible environment, requiring strong leadership, sound judgement, and the ability to balance strategic oversight with hands‑on delivery assurance.

What you’ll be doing
In this pivotal leadership role, you will:

- Lead and be accountable for the delivery of the Council’s approved digital portfolio, ensuring projects and programmes are delivered to agreed time, cost and quality.
- Provide strategic oversight and assurance across portfolio delivery, acting as the primary escalation point for risks, issues and interdependencies.
- Manage and optimise significant capital and revenue budgets, ensuring robust financial control, forecasting and transparency.
- Lead, manage and develop a pool of Project Managers and matrix‑manage subject matter experts across the delivery lifecycle.
- Work collaboratively with service areas, senior leaders and third‑party partners to translate business priorities into effective technology solutions.
- Ensure all delivery activity complies with organisational frameworks for governance, information management, assurance and change.
- Prepare clear, concise and authoritative performance reporting for senior leadership and Executive Management Team, supporting informed decision‑making.
- Drive continuous improvement in delivery performance, including identifying opportunities for automation, improved tooling and more efficient operating models.
- Contribute to the wider leadership of Digital Services, including deputising for the Head of Project Delivery and Governance when required.

What we’re looking for
You will be an established senior leader with:

- Substantial experience leading and delivering complex portfolios of programmes and projects in a large, multi‑layered organisation.
- Strong commercial and financial management capability, including oversight of significant budgets and supplier relationships.
- Proven experience of leading senior managers and high‑performing delivery teams.
- The ability to engage, influence and challenge senior stakeholders with clarity and credibility.
- A strong background in digital, data or technology‑enabled delivery, with experience across both waterfall and agile environments.
- Excellent communication skills, with the ability to absorb and communicate complex technical, business and financial information effectively.

Professional qualifications in programme or project management (e.g. PRINCE2, MSP, APM) and experience of benefits realisation and change leadership are highly desirable.

Why join us?
At Enfield Council, Digital Services plays a fundamental role in enabling transformation, improving outcomes for residents and helping the organisation deliver more with less. As Head of Digital Delivery, you’ll be at the centre of this ambition — shaping how change is delivered, developing future‑focused capability, and making a lasting impact across the organisation.
Contact Details -
If you would like to know more about the role, please contact Carla Segel at Carla.Segel@enfield.gov.uk for an informal discussion or to arrange a visit to the team.
If you have any difficulties accessing this information, please contact Rebecca Spyrou, Senior Recruitment Advisor rebecca.spyrou@enfield.gov.uk
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click here to find out more.
Why it's great to work for Enfield Council:

- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.

We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.