Family Support Worker

Join Our Early Help and Prevention Team as a Family Support Worker, we have the following positions available:

2 Full time Permanent posts

1 Fixed Term / Secondment (Maternity Cover) for 1 Year

The Service

The Early Help and Prevention Service in Portsmouth is a new way of doing things providing extra practical help with families early on, to stop problems getting worse.We talk with families about the things that are most important to them, what might help and what we can do differently to help them. This is how we start working together with the whole family to help get things back on track.

The Role

As a Family Support Worker, you’ll work directly with families and young people to assess needs, provide practical support, and help them build sustainable solutions.You’ll be part of a multi-agency team, delivering early help to prevent issues from escalating and reduce demand on statutory services.

Your responsibilities will include:

Conducting early help assessments and creating tailored support plans

Delivering direct work on issues such as emotional wellbeing, behaviour, substance misuse, relationships, housing, and income

Promoting healthy lifestyles and emotional health in schools and colleges

Facilitating group activities and supporting young people in various settings

Acting as lead professional and coordinating multi-agency support

Representing the service at community events and meetings

The Ideal Candidate will have/be

Qualified to NVQ Level 4 or equivalent, or have relevant experience

Experienced in working with children, young people, and families

Skilled in safeguarding and child development

Restorative in approach, reflective, and committed to continuous improvement

Excellent communicators with strong IT and record-keeping skills

Flexible, proactive, and confident in multi-agency environments

Able to travel across Portsmouth (car driver or access to public transport)

Please ensure that you read the full job profile attached for the details and expectations of this role, paying particular attention the section 'Who is the person' as you will need to refer to this when completing your Personal statement.

Working Arrangements:

Attendance requirements to the designated workplace for the role in line with the Hybrid - Working a minimum of3days in the office per week

Location:

These roles are based in North and Central Portsmouth

Application process

We anonymise applications during application & shortlisting to ensure only relevant information is considered.

As part of your application, we ask that you complete a personal statement, this statement is crucial and is where you must demonstrate how you meet the requirements of the job against each of the points described in the'Who is the Person'points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience.

We are a disability confident employer and have an Armed Forces Covenant.We are committed to offering an interview to all those candidates that qualify under one of our commitments and meet the minimum criteria, however, for roles that receive a large number of applications, this is not always possible, and we will select the candidates that best meet the minimum criteria.

You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

About Portsmouth City Council

What we can offer you:

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act.

Read more about working at Portsmouth City Council and our benefits on our careers portal homepage: Careers Portal - Find jobs with Portsmouth City Council

Portsmouth City Council iscommittedto safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers tosharethiscommitment.

DBS Disclosure at Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974.

Every post is subject to PCC and Portsmouth Safeguarding Children Partnership safer recruitment procedures.

Should you require anysupportin completing the application form please contact recruit@portsmouthcc.gov.uk. or call the recruitment team on 023 92 616800