Family Support and Group Coordinator

Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation.

The starting full time equivalent salary for this role is £31,000 per annum with a 25 hour working week.

To meet the increased demand for our services we are recruiting for an additional Family Support and Group Coordinator.

Rewards and Benefits

Home-Start Elmbridge is a supportive, family friendly employer. We offer:

• Flexible working (within service need)
• Generous annual leave
• Pension contribution
• Ongoing training and professional development

About the Organisation

Home-Start is one of the UK’s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling.

About the Role

As Family Support and Group Coordinator, you will be responsible for:

• Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion
• Implementing good safeguarding practice in all areas of work, promoting children’s welfare at all times
• Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers
• Planning and running Home-Start Elmbridge group/s as required
• Ensuring effective communication and working in partnership with other professionals

For full details, please read the job description and person specification.

We’re looking for someone with:

• Proven experience of supporting parents and young children in a paid or voluntary capacity
• A solid understanding of safeguarding practices and experience working with vulnerable families
• Knowledge of current legislation and policies relating to children and families
• Knowledge of other agencies providing services for children and families
• Ability to supervise and manage volunteers and to work as part of a team
• Excellent written and verbal communication skills and relationship building abilities
• Excellent organisational and interpersonal skills
• A commitment to the values and ethos of Home-Start
• A clean driver’s licence and access to a car
• Ability to work flexibly, occasional evening or weekend work

Additional Information

Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion. Links to our Safeguarding and Equality policies can be found on our website. We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process.

If you would like to talk to us about the role, please contact Carol Hodges, Director of Services by email chodges@home-start-elmbridge.org.uk or by phone 07731 861598

The close date for this advert is 07.08.2026 with interviews planned for 18.08.2026.

To apply for this role, please complete an Application Form, outlining your suitability for the role along with an Equality and Diversity Monitoring Form to enquiries@home-start-elmbridge.org.uk