Family Intervention Worker

Job Title: Family Intervention Worker
Starting Salary: £34,433 progressing to £37,280 pa
Hours: 37.0
Location: Hatfield
Contract Type: Permanent
Directorate: Childrens Services

About the team

Are you passionate about making a real difference in the lives of children and families? Join our dedicated team as a Family Intervention Worker, where you’ll play a vital role in supporting families to achieve lasting, positive change.

The Intensive Family Support teams work with families with multiple and complex needs who would benefit from intensive tailored support.Working in the home and local community, they support families to prevent escalation of need and progression to statutory services.

About the role

In this dynamic role, you’ll manage a caseload of families, delivering both one-to-one and group-based interventions in collaboration with partner agencies across Hertfordshire. Your work will be guided by tailored support plans designed to help families achieve sustainable outcomes.

Key Responsibilities

• Provide direct, child-centred support to children and young people, while also empowering parents and carers.
• Offer practical, hands-on assistance to improve family wellbeing and resilience.
• Conduct home and school visits, building trusted relationships with families and professionals.
• Facilitate group sessions such as parenting programmes and domestic abuse support groups.
• Act as Lead Professional in coordinating and chairing Team Around the Family (TAF) meetings.
• Work closely with a wide range of agencies including schools, housing services, Citizens Advice, health professionals, and specialist teams within Hertfordshire County Council.

About you

Essential

• Experience working in a role delivering support to children, young people and their families.
• Excellent communication skills are a must, and the confidence to initiate and participate in difficult conversations is an important aspect of the role.
• Strong skills in building and maintaining relationships with children, families and other professionals.
• Competence in using a variety of IT devices and software packages for producing reports and assessments.
• Full driving licence and regular access to a vehicle will be required.

Desirable

• Experience of completing assessments would be beneficial.

This job role is within the Health and Social Care Services, level HSC9 job profile. Please locate this via:

Job profiles - Health and social care

To hear more about this opportunity please contact Ruth.Coleman@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: 1st and 2nd October

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.