Executive Support Officer

Job Description

The London Borough of Harrow is seeking a highly organised and proactive Executive Support professional to provide comprehensive, confidential, and adaptable support to members of the Senior Leadership Team. This pivotal role ensures the smooth functioning of the Directorate by delivering high‑quality administrative, organisational, and project-based assistance.

The post holder will manage complex diaries, coordinate multi‑agency partnership meetings, and produce accurate minutes for high‑level strategic forums. They will act as a key communication link between Strategic Directors, staff, elected members, partner organisations, and external stakeholders, ensuring information flows efficiently and professionally.

The role requires strong research and document preparation skills, including creating briefings, reports, and presentations. The post holder will maintain an active awareness of the Director’s priorities, anticipate needs, and manage incoming communications with sound judgement. They will lead on specific projects, support events and conferences, and ensure compliance with council policies, customer excellence standards, and information governance requirements.

A high level of digital proficiency is essential, including expert use of Microsoft Office, Teams, OneNote, and emerging technologies such as Copilot. The successful candidate will demonstrate resilience, initiative, and the ability to multitask within a fast-paced environment while working collaboratively across the Business Support Service to deliver a seamless and professional executive support function.

The successful candidate will have :-

• Strong experience providing high‑quality executive support at a senior level
• Excellent minute‑taking skills, including for large and complex partnership meetings
• Advanced organisational abilities, with confidence managing multiple priorities in a fast‑paced environment
• Strong written and verbal communication skills, able to present information clearly and professionally
• High proficiency in Microsoft Office, Teams, OneNote and modern digital tools such as Copilot
• Proven ability to work independently, use initiative and solve problems effectively
• Experience liaising with senior leaders, councillors, partner agencies and external stakeholders
• The ability to handle confidential and sensitive information with discretion and professionalism
• Strong interpersonal skills and the ability to build positive working relationships across teams
• Creativity and confidence in planning, coordinating and delivering events, meetings or projects independently

For more information, please refer to the Role Profile/ Selection Criteria

About us

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Other information

Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits

Important Note

To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.

As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at resourcing@harrow.gov.uk

London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures.

Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible.

Harrow redeployees will be given priority consideration.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn