Enquiry Officer (Revenues)

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Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

Would you like to be part of a small, specialised team responsible for maximising Council income?

Who are we looking for?

We are looking for a committed and motivated individual to join our Revenues team as an Enquiry Officer.

What will the role involve?

• You will assist the Council Tax and Business Rates teams to maximise income by identifying new properties, as well as being a vital point of contact for our residents who may qualify for discounts or exemptions
• You will manage your own workload, travelling all over the district to view and inspect both new and existing properties, ensuring that liabilities are correct and appropriate reliefs are verified and awarded
• You will monitor, investigate and inspect new properties, issuing completion notices in a timely manner to support council finances and tax base

What skills, knowledge and abilities do you require for the role?

• Experience of dealing with customers and/or members of the public
• Experience working in a revenues section or equivalent financial office environment, including using a computer to input sensitive information
• The ability to provide a high quality customer-focused service and communicate effectively using a range of methods and tools

What do we offer?

• Competitive salary & pension scheme.
• A friendly, supportive team.
• Opportunities for continuing professional development.
• Hybrid working.

About Wealden

Wealden District Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We are committed to maintaining a diverse workforce and an inclusive work environment. We value the differences that people bring from all backgrounds and communities, and all applications will be treated on merit.

Ethical Use of AI in Applications

We welcome innovation and do not automatically exclude candidates who use AI tools during the application process. However, we assess each application to ensure the candidate genuinely understands the role and its requirements.

AI may be used ethically and responsibly, provided it supports, rather than compromises our core values of integrity, transparency, and fairness. During assessments and interviews, candidates must present their own skills and experience without assistance from others, external resources, or AI, unless explicitly instructed otherwise.