Enforcement and CCTV Manager

Job Description

Are you ready to lead a team that’s passionate about protecting our public spaces, tackling enviro-crime, and making Harrow a cleaner, safer, and more vibrant borough? This is your chance to join a forward-thinking council where your work truly matters.

As Enforcement & CCTV Manager, you’ll be at the heart of our mission to restore pride in our streets and keep our communities safe. You’ll lead a dynamic, professional team that thrives on collaboration, innovation, and delivering visible results for residents. From managing frontline enforcement to overseeing CCTV operations, your leadership will shape how Harrow responds to anti-social behaviour, nuisance issues, and environmental challenges.

But this role is about more than operational excellence – it demands commercial awareness and political sensitivity. You’ll need to balance robust enforcement with a pragmatic approach that maximises value for money, explores income generation opportunities, and ensures services remain sustainable. At the same time, you’ll navigate a complex political landscape, understanding the priorities of elected members and aligning your strategies with the council’s vision. Your ability to influence, negotiate, and present compelling business cases will be key to driving innovation and securing resources.

Why Join Harrow Council?

• A Great Team Culture: We live by our values – Be Courageous, Do It Together, Make It Happen. You’ll work with colleagues who support each other, celebrate success, and share a genuine commitment to making Harrow a great place to live, work, and visit.
• Impact That Counts: Every decision you make will improve lives, enhance public spaces, and build safer communities. This is a role where you can see the difference you make every day.
• Professional Growth: We invest in our people. You’ll have access to learning opportunities, leadership development, and the chance to influence policy at regional forums.
• Flexible Working & Benefits: Enjoy a healthy work-life balance with flexible arrangements, pension scheme, and wellbeing support.

Penna has been appointed as the search partners for this vacancy, if you are interested in having a confidential conversation about the role, please contact Andreas Efthymiou at andreas.efthymiou@penna.com or 07546 415 794. Any application made here will be shared with Penna to process.

What You’ll Do:

• Lead and inspire enforcement teams tackling enviro-crime, anti-social behaviour, and nuisance issues.
• Oversee CCTV operations, ensuring compliance and best practice.
• Build strong partnerships across council services and external organisations.
• Represent Harrow at regional forums, influencing policy and sharing best practice.
• Monitor performance, prepare reports, and champion continuous improvement.
• Apply commercial thinking to optimise resources, identify efficiencies, and explore income streams.
• Demonstrate political acumen by aligning operational delivery with strategic priorities and member expectations.

What We’re Looking For:

• A proven leader with experience managing multi-disciplinary enforcement teams.
• Expert knowledge of relevant legislation and regulatory frameworks.
• Strong communication and influencing skills.
• Ability to build collaborative relationships and challenge silo working.
• Politically astute, adaptable, and committed to delivering high standards.

For more information, please refer to the Role Profile/ Selection Criteria

About us

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Other information

Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits

Important Note

To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.

As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at resourcing@harrow.gov.uk

London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures.

Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible.

Harrow redeployees will be given priority consideration.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn