Empty Homes Grant Support Officer

Job introduction

Job title: Empty Homes Grant Support Officer

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

Liverpool City Council’s Private Sector Housing Service has an exciting vacancy for a Grant Admin Support Officer to join the team on a permanent contract. Private Sector Housing Service is forward-thinking service and has a robust track record of enforcing a wide range of legislative requirements in the area of private sector housing and public health. This role will be part of the Empty Homes Team. The Empty Homes Team are a division of the Private Sector Housing Team dedicated to reducing the public health risks that vacant properties can cause and bringing vacant properties back into use. The role includes the administration and support of the new Empty Homes Grant scheme, which offers landlords grants of between £5k and £20k to renovate their empty properties and occupy them with tenants nominated by Liverpool City Council.

The successful candidate will be suitably experienced in administrative and support office functions and will have experience of working in a fast-paced office environment

The role:

• The role of Empty Homes Grant Support Officer will provide
• To support the New Empty Homes Grant Scheme project
• To respond to enquiries and process grant applications
• To coordinate with landlords, contractors, and internal council teams
• To Provide comprehensive office support, case management, and customer service
• To ensure timely, compliant grant delivery and successful property reoccupation

Our offer to you:

• At least 29 days holiday, plus bank holidays rising to 33 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme
• Medicash

Next steps:

Closing date: Midnight on Sunday 11th January 2026
Shortlisting date: Friday 16th January 2026
Interview date: Between Tuesday 3rd February to Friday 6th February 2026.
Interview type: Face-to-face competency based questions

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

If you would like any further information or an informal discussion, please contact Thomas Mullen on privatesector.housing@liverpool.gov.uk.

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.