Electoral Services Visiting Officer

About the role

Make a Difference in Your Community

• Do you enjoy working with people, being out in the community, and making a positive local impact?
• Want the chance to build a rewarding career in local government?
• Our community needs a voice – do you want to help make sure it is heard?

As an Electoral Services Visiting Officer, you will work directly with residents across North Northamptonshire to ensure as many people as possible are registered to vote.

You could be:

• Out in the community, visiting households and speaking with residents
• Supporting people to understand and complete electoral registration forms
• Helping to promote registration and voting at outreach events
• Working closely with colleagues as part of our one council approach

Interviews anticipated to be held in week commencing Monday 18 May 2026.

Join our dedicated and friendly Electoral Services team and play a vital role in helping residents have their say in local democracy.

What will you be doing?

We will support you to manage your own workload, so everyday could be different.

You will be:

• Visiting properties at various times of the day to collect electoral registration details
• Offering clear, friendly guidance to residents on registering to vote
• Supporting outreach events with community groups, charities, schools, faith organizations, and others
• Encouraging registration in under‑registered groups, including young people and private renters
• Promoting registration in care homes, HMOs, and other multi‑occupancy settings
• Accurately updating records using our electoral systems and mobile canvassing technology
• Supporting elections, referendums, and the annual canvass when required
• Assisting the Engagement Officer in creating communication content
• Interacting with Service Users and assisting with hosting accessibility events
• Supporting direct colleagues through collaboration and attending team meetings

About you

What We Are Looking For

Previous electoral experience is desirable but not essential – we will support and develop you through provision of full training so that you can succeed in your role.

You will ideally:

• be confident communicating with people from all walks of life
• be comfortable using technology, including tablets and databases
• have a flexible approach to work, working additional hours during peak periods
• have a willingness to learn, tackle new challenges, and support colleagues
• demonstrate awareness/understanding of equal opportunities and other people’s behaviour, physical, social and welfare needs
• hold a full driving license with access to your own vehicle

Most importantly, you will share in our values of customer service, respect, and efficiency.

You must be professional, approachable, and politically impartial at all times.

Ready to Take the Next Step?

Apply now to help shape democracy in North Northamptonshire. If you wish to know more about the role, contact Aaron O'Sullivan, Lead Officer, for an informal conversation.

Our Benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)