Electoral Services Officer

Job Description

Are you interested in Electoral Services – if so, we are looking for an enthusiastic and committed individual to join our exciting and diverse team as an Electoral Services Officer, working together to ensure the smooth running of the service.

This is an exciting opportunity to join the team. The successful candidate will have the opportunity to undertake relevant training and will be fully supported in developing a career within Electoral Services. Working in Electoral Services means being involved in an exciting and fast–paced environment.

The successful candidate will report directly to the Deputy Electoral Services Manager and play a key role in the successful delivery of Elections within Harrow.

You will undertake various duties in assisting with the preparation and maintenance of the Register of Electors and the conduct of all Referenda, UK Parliamentary, Greater London Authority, Local Government elections and by-elections within the Borough. If you are interested in the role and have good administrative, communication and IT skills, and would enjoy becoming part of our team we would be pleased to hear from you.

The closing date for this role is Tuesday 26th of August 2025.

Interviews will be held face to face on Wednesday 3rd of September 2025

The successful candidate will have:

• Experience of working with both internal and external customers, confidently handling enquiries by telephone and face to face.

• Proficiency in Microsoft Word, Excel, and other relevant IT systems, with the ability to learn new software quickly.

• Excellent attention to detail and a high level of accuracy when managing data and documentation.

• Strong written and verbal communication skills, with the ability to convey information clearly and professionally.

• A collaborative approach to teamwork, with a willingness to support colleagues and contribute to shared goals.

• Ability to manage external supplier relationships and ensure timely delivery of election materials.

• A proactive attitude towards service improvement, with the confidence to contribute to meetings and policy development.

For an informal discussion please contact Katie Mogan, Democratic, Electoral and Registration Services Manager on 07833237931 or email katie.mogan@harrow.gov.uk

For more information, please refer to the Role Profile/ Selection Criteria

About us

Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

Other information

Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits

Important Note

To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.

As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at resourcing@harrow.gov.uk

London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures.

Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible.

Harrow redeployees will be given priority consideration.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn