Electoral Services Manager

Do you have strong experience in electoral administration and a passion for delivering high-quality, transparent and well-run elections? Are you looking for a role leading a busy elections service at the heart of local democracy?

If the answer’s yes, we have the role for you.

We are looking for an Electoral Services Manager to join our friendly and high-performing team in a role which:

• places you at the centre of the democratic process, ensuring residents can participate in elections
• gives you the opportunity to lead and develop the electoral service, managing all aspects of electoral registration and the delivery of safe, accurate elections
• allows you to build on your experience in a supportive, collaborative environment where your expertise will directly shape the Council’s elections functions.

About the role

As Electoral Services Manager, you’ll:

• lead the effective delivery of electoral registration and the administration of all local, national and parish elections.
• develop and implement election project plans, managing risks, resources and staff to ensure smooth and compliant delivery.
• oversee the maintenance and accuracy of the electoral register, ensuring statutory compliance.
• provide specialist advice and guidance to councillors, senior officers and stakeholders on electoral matters, legislation and best practice.
• manage contracts, suppliers and software systems to support efficient service delivery.
• lead and support a small team, ensuring they receive the training and development needed to excel.
• work collaboratively across the organisation and with external partners including the Electoral Commission, Boundary Commission and contractors.

Who we’re looking for

We’d love to hear from you if you:

• have experience of electoral registration and election administration in a senior or supervisory role.
• are confident managing complex projects, tight deadlines and high-pressure statutory processes.
• have excellent organisational skills, with the ability to plan, prioritise and adapt quickly.
• communicate clearly and professionally, both in writing and in person.
• are detail-focused, proactive and committed to delivering accurate, high-quality results.
• enjoy leading and motivating a team and working collaboratively with colleagues and partners.
• are solutions-focused and enthusiastic about improving processes and delivering a resilient, modern electoral service.

What we offer

When you join us your expertise, skills and experience will be valued, and your career development will be our priority.

We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.

We believe in balancing hard work with fun. Our active social team organises two to three events a year, ranging from Staff Awards, quiz nights to rounders in the park, helping the workplace to be productive and enjoyable.

We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.

We are conveniently located close to Oxted Station and have some on-site parking.

In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.

Please visit our website for more information about working for us www.tandridge.gov.uk/jobs and download our Working for Tandridge guide.

Diversity statement

At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council’s culture and services.

We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.

Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

Want to know more?

If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we’d love to hear from you.

If you’d like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Alex Berry, Democratic and Electoral Services Manager, at aberry@tandridge.gov.uk or call on 01883 732968.

Local Government Reorganisation

Surrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services.

Although this may lead to some uncertainty for anyone considering a role with us, we need to continue to provide services.

When local government is reorganised, most staff will transfer to the new council on their current terms and conditions. Being part of a larger organisation may offer additional opportunities for career development and variety. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc.

Find out more about what local government reorganisation means for us.