Education, Health and Care Plan Coordinator

The SEN team is responsible for carrying out Education Health & Care (EHC) needs assessments, issuing and maintaining EHC plans and coordinating the educational placement of children and young people with SEND.

We are seeking highly motivated, reflective individuals to work within our SEN Statutory team. As an EHCP Caseworker, you will coordinate the statutory EHC needs assessment process from start to finish. You will work closely with parents, carers, schools, and professionals from health and social care to ensure that the voices of children and young people are heard and reflected in their plans. You will draft and amend Education, Health and Care Plans (EHCPs) so they are clear, outcome‑focused and legally compliant, oversee annual reviews to keep plans relevant, and track the delivery of provision to make sure statutory timescales are met. Alongside this, you will maintain accurate case records, oversee annual reviews, and build strong working relationships with families, professionals and settings to secure the best possible outcomes.

To succeed in this role, you will have excellent communication skills and the ability to explain complex processes in clear and accessible ways. You will bring empathy, patience and a genuine commitment to improving the lives of children and young people. Strong organisational skills and attention to detail are essential, as is the confidence to work with multiple agencies and manage competing priorities. Knowledge of the SEND Code of Practice is essential and the ability to use Synergy is desirable.

This job advert will automatically close once the maximum number of applications have been reached.

Our Benefits

• Competitive salary £45,852 - £49,155.

• Local Government Pension Scheme membership.

• Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.

• Flexible and agile working to support work–life balance.

• Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).

• Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.

Benefits

Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.