Duty Manager

Dorking Halls are looking for a Duty Manager to work across a wide range of events; comedy, music, theatre, cinema and more!

We need someone who has experience working with the public in a busy environment, maybe a theatre, cinema or music venue but we'll consider other related roles.

What will my main responsibilities be?

Supervise the work of casual Front of House staff during events as instructed by the Front of House Manager, ensuring that staff are fully briefed prior to events in line with relevant procedures.

Ensure proper procedures are followed regarding cash handling and the sale and control of stocks and undertake daily banking of cash.

Check work of cleaning contractor and ensure any issues are reported appropriately. When necessary, carry out additional cleaning duties personally and with the help of other staff to ensure standards of presentation are always maintained.

To act as Duty Manager, following set procedures, upholding the conditions of the Premises Licence and taking responsibility for the safety of customers and staff and the smooth running of all events in the building acting as a key holder for the building.

Ensure that all knowledge is up to date with an awareness of the latest Events/ Films and Offers in order to effectively promote events and facilities to customers at Dorking Halls.

Participate in staff training, including staff meetings, practice evacuations, etc.

To be responsible for the safe and effective running of Dorking Halls, ensuring you adhere to all relevant health & safety legislation, fire evacuation procedures and any other local procedures that may apply.

Why should you join us?

Our benefits include:

• Free onsite parking at Pippbrook/Dorking Halls
• 24 days annual leave, rising to 28 days with service, plus Bank Holidays
• Excellent Local Government Pension Scheme with employer contributions of approximately 15%
• Annual flu jabs and health checks
• Employee Assistance Programme and Mental Health First Aiders to support your wellbeing
• Training and development opportunities to support your career progression
• The opportunity to play a key role in shaping and improving our workplace environment

Further info

About us

For an informal chat about the role, please contact Alex Gilbert, Deputy General Manager on 01306 879314.

Closing date for applicants: Midday on 21 October 2026

Interview dates: TBC

Shift pattern/rota: 37 hour week with the occasional need for out-of-hours working and a willingness to work long and unsocial hours and a flexible approach to working hours.

Local Government Reorganisation (LGR)

Mole Valley District Council is preparing for a major transformation through Local Government Reorganisation (LGR) which will come into effect on 1 April 2027. The aim of LGR is to create a more streamlined, efficient and locally responsive system of government that strengthens public services.You can find out more about the LGR on the Surrey LGR Hub website

Mole Valley District Council will become part of the new East Surrey Unitary Council, and this authority will be responsible for all services in the eastern part of the county.

As we move toward LGR, we want to reassure all applicants that roles linked to Mole Valley District Council will continue beyond the transition period and arrangements are in place to ensure that staff will transfer on existing terms and conditions to the new East Surrey Council.

How to apply

CV and supporting statement - Click Apply Online, complete the short application form and upload your up-to-date CV along with a supporting statement, to let us know how you meet the essential skills and experience of the job description and person specification.

Artificial intelligence

Artificial intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and drawn directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own), applications may be withdrawn.

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