Digital Project Manager

Our Values

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Coventry City Council’s Digital Services team is responsible for delivering key enabling and transformational services for the wider organisation, city and external partners. We support the day to day operation of the Council whilst also innovating and enabling the organisational transformation that is required.

Our Technology teams ensure that our core technology offering meets the needs of the organisation whilst planning and innovating our technology road map to keep the Council and wider city fit for the future.

Our Digital Delivery teams comprise customer and change functions that ensure we continually understand the overall organisational and wider City’s demands for digital, change and innovation and manage this delivery to our end users.

What is the job role?

We are looking for a skilled and driven Project Manager on a fixed-term basis to support the successful delivery of a portfolio of projects. In this role, you will be responsible for planning, coordinating and overseeing projects from initiation through to completion, ensuring they are delivered on time, within scope and aligned to organisational priorities.

This role will be critical in the development and delivery of our digital offer to families in Coventry, as we seek to ensure that all families can access the right help at the right time, as we take a Families First approach to all that we do. This also includes creating accessible and responsible digital pathways of support for our multi agency partnership, helping to reduce duplication and increase efficiency in how we deliver services to residents of Coventry. This is an exciting time to join this programme, which is a core component of our Families First Partnership programme and our Best Start Family hub offer, and to support our ambitious digital transformation programme to deliver at pace a range of digital solutions into our customer service facing platforms.

The role involves building strong relationships with internal teams, external partners and suppliers, while leading and motivating project teams within a matrix management environment.

This is a fixed term role to 31 March 2028.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

Who are we looking for?

We are seeking a proactive and highly organised individual with strong project management experience and a track record of delivering complex projects successfully.

You will bring:

• Proven ability to lead and manage digital and ICT projects across multiple workstreams using structured methodologies.
• Strong analytical skills, with experience in research, benchmarking and process mapping
• Confidence in making informed decisions and presenting clear, compelling business cases
• Excellent stakeholder management skills, with the ability to build effective working relationships at all levels
• Experience of working in a matrix management environment, leading cross-functional teams and directly line managing project support staff.
• A good understanding of financial management within projects and programmes
• A commitment to continuous improvement and delivering high-quality outcomes

You’ll be someone who thrives in a fast-paced environment, can balance competing priorities, and is passionate about delivering meaningful change.

Across the Council's middle management team, men and people from minority ethnic backgrounds are currently under-represented. As a result, we would like to encourage both men and people from minority ethnic backgrounds to apply for this post. This does not prevent any other applicants with a protected characteristic or a non-protected characteristic from applying.

This is a hybrid role, typically 2-3 days a week onsite.

This advert will close as soon as sufficient applications are received. Therefore, you are strongly advised to complete and return your application as soon as possible.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. We recognise that you might use AI tools to help with your application. While these tools can be useful, please make sure that all information you provide about your experience, skills, and qualifications is accurate. What matters most to us is hearing about your experience and the achievements that truly reflect you!

Interviews will be held onsite in Coventry.

Interview date(s): 29 July 2026

About Coventry

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies