Digital Communications Officer

Job introduction

Job title: Digital Communications Officer

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet by 2025 and we need people who are driven, dynamic and ready to deliver the very best for our communities.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

The role:

We are seeking a dynamic and imaginative Digital Communications Officer to help shape the city's digital voice. This is a unique opportunity for a creative strategist who thrives on innovation, understands the power of storytelling, and knows how to turn data into meaningful engagement.

As a Digital Communications Officer, you will lead the development and delivery of digital campaigns that captivate audiences and drive real impact. You will be at the forefront of our digital presence—crafting compelling content, designing eye-catching visuals, and managing platforms that connect our communities to the heart of the Council’s work.

We are looking for someone who combines creative flair with analytical precision. You will be confident using tools like Google Analytics and social media insights to measure performance, refine strategies, and ensure our communications are not only engaging but effective. Whether it is optimising content for search engines or managing paid campaigns, you will bring a marketing mindset and a passion for continuous improvement.

If you’re a self-starter with a strong grasp of digital trends, a talent for content creation, and a drive to make a difference, we’d love to hear from you. Join us and help build a more connected, informed, and inspired Liverpool.

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme
• Medicash

Next steps:
Closing date: midnight on Friday 19 September 2025
Shortlisting date: W/C 22 September 2025
Interview date: Thursday 9 October 2025
Interview format: provisionally as a face-to-face competency based interview (however, this could be subject to change)

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

If you would like any further information or an informal discussion, please contact Sarah Latcham, Campaigns Manager, at sarah.latcham@liverpool.gov.uk.

Watch our recruitment video and see what life is like working in the Communications Team at Liverpool City Council:

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.