Digital Applications Officer

• P2408_Digital_Applications_Officer_August_2025

Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form.

£38,220 plus fringe of £729 pa to £41,771 plus fringe of £729 (pro rata) inclusive annual salary + up to 19.7 percent employer pension contribution.

Fixed Term

Full-time (37 hours pw). Part-time considered e.g 30 hours a week.

Flexible working options (including hybrid)

Job Ref: P2408

About the role

You will be responsible for providing dedicated technical IT support to the council’s planning system, as well as cover for the council’s other digital systems. Planning is one of the council’s most important services, which oversees all new development in the district from back garden extensions to major regeneration projects. Residents and Government take a close interest in the performance of the service.

Your job is to make sure the system is high performing and to seek opportunities for improvement. You will work closely with IT, digital and planning officers and with suppliers. As the council is currently moving to a new system (Idox Uniform), you have a rare opportunity to configure the new system and to be involved in a data migration from one system to the other (although you will not be required to undertake the data migration).

About you

You love working with technology and will be capable of working with common system technologies like scripting and batch jobs. You will be able to think critically about problems in systems and work out the right questions to ask to get solutions. You will enjoy learning new skills, technical and non-technical. A computer science or IT degree and experience of a digital applications or business support role is beneficial but not essential. You will be organised, ideally familiar with working on projects, and will be comfortable working at pace in a diverse team. You will be a good communicator who is willing think of and raise ideas of improving performance.

St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work.

In addition to working within a great team and a comprehensive salary you will have access to:

• 28.5 days basic annual leave (increasing with service) + bank holidays.

Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers

• Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions
• Flexible working options
• Staff Parking Permit
• Reimbursement of professional fees
• Comprehensive development and training
• Discounted membership at selected local sports and fitness centres
• Access to discounts and benefits via online platform

Additional Information

• Disability Confident
  We are proud to be a Disability Confident employerand guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post.
• Disclosure Checks
  This post is subject to a Basic Disclosure Check.
• English Fluency
  The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

For an informal discussion, please contact Mo Ali, Digital Applications Manager on mo.ali@stalbans.gov.uk.

To apply

• Please select the apply button on the vacancy and follow the steps below:

• Complete an online application and in the supporting statement section, ensure you explain what you would bring to the role and how you meet the essential criteria in the person specification.

• Provide an up-to-date CV (no more than three sides of A4), explaining any gaps in employment.

A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly.

For full details and to learn more about us visit Jobs and Careers or email recruitment@stalbans.gov.uk or telephone (01727) 819251 stating your details and the post reference number.

Closing date for applications: Monday 22nd September 9am.

Interviews are scheduled for w/c: 29th September 2025

NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible.