Digital Adoption Lead Analyst

About the Role

Are you passionate about driving digital transformation and empowering teams to embrace new technologies? Derbyshire County Council is seeking a Digital Adoption Lead Analyst with a strong focus on change management, user engagement, and behavioural adoption of digital tools.

You will play a pivotal role in bridging the gap between technology delivery and real‑world use, working closely with services, Digital and ICT teams, and project leads to make sure digital change lands successfully and delivers tangible value.

Key Responsibilities

• Lead digital adoption and change activity to support the successful introduction and embedding of digital tools and ways of working across the council.
• Work directly with users and services to understand how people work today, identify adoption barriers, and design practical interventions to support change.
• Design and deliver adoption-focused training, guidance, and support materials that build confidence and capability.
• Support digital and transformation projects by ensuring user needs, readiness, and change impacts are actively considered throughout delivery and roll‑out.
• Monitor adoption and engagement using feedback, usage trends, and qualitative insight to inform targeted support and continuous improvement.
• Act as an advocate for user‑centred change, promoting best practice in digital adoption, learning, and engagement across the organisation.

About You

We’re looking for someone who:

• Has experience in digital adoption, organisational change, service transformation, or user enablement.
• Is confident working with people at all levels to support change, address resistance, and build digital confidence.
• Can translate digital change into clear, practical, and accessible guidance for non‑technical audiences.
• Understands how to use insight and feedback to shape adoption activity, rather than performing formal data analysis.
• Is motivated by improving public services through people‑centred digital change, not purely technical delivery.

What We Offer

• Flexible and hybrid working arrangements.
• Generous annual leave and pension scheme.
• Ongoing professional development and training.
• A supportive, inclusive, and forward-thinking working environment.

Provisional Interview Date: 4th May 2026

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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This role currently offers hybrid working options which will be to subject service needs, there'll be an opportunity to discuss working arrangements for this position at interview.

Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.