Deputy Business Rates Officer

• Reference: RC179
• Division: Corporate Finance
• Salary: £32,287.00 - £38,133.00 per annum
• Contract type: Permanent
• Posted on: 24 October 2025
• Interview date:26 November 2025
• Extra payment(s): Not applicable

• Positions: 1
• Category: Finance
• Grade: F - G
• Working hours: 37 per week
• Closing date: 16 November 2025
• Location: Town Hall, Crawley
• Location type: Hybrid

About the role

As Deputy Business Rates Officer, you’ll help deliver a responsive and accurate Business Rates service within Corporate Finance. You’ll support the day-to-day management of NNDR accounts, checking liabilities, processing rateable value changes (including splits/mergers), maintaining the property database, and monitoring payments and arrears so collection targets are met.

You’ll work closely with the Business Rates Officer, the Valuation Office Agency and other council teams to resolve complex cases, prepare accurate reports, and, when required, support court proceedings. The role suits someone with strong attention to detail, sound judgement, and a practical grasp of local taxation who enjoys balancing analysis with customer contact.

Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station.

We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received.

Additional information

This is a career-graded post at scale F/G, with progression based on competence, experience and service need.

The role reports to the Business Rates Officer and sits within a supportive Revenues team.

This role follows a hybrid working model, with the option to work from home and an expectation to attend the office at least two days per week in line with corporate guidelines. Occasional site visits and court attendance may also be required, depending on service needs.

Training and ongoing development will be available to build expertise in NNDR legislation and systems.

Employee benefits

We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone.

Our way of working

Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.

Safer recruitment

Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

How to apply

Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.

For an informal conversation or further information regarding the role, email stuart.keast@crawley.gov.uk, Business Rates Officer, or call on 01293 438461.

Related documents

• Deputy Business Rates Officer job description (PDF, 145.94 KB)