Delivery Manager

Job Description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Introduction

Are you an agile delivery leader keen to make a real difference to residents lives? Looking to build innovative digital products that users love?

The IT and Digital team is passionate about delivering new and improved digital products for residents, staff and businesses in Lewisham. Our team combines project managers, product managers, product designers, software developers and delivery specialists, who work together seamlessly, taking services from concept through to launch. We deliver services in a modern, agile way, with the user at the heart of delivery.

Here's what sets us apart:

• Cross-functional Collaboration: We break down silos, fostering communication and innovation.
• Agile Delivery: We iterate quickly, adapting to changing needs and user feedback.
• User-Centric Design: We create beautiful, intuitive interfaces that solve real problems.
• Data-Driven Decisions: We use data to measure success and continuously improve.
• Modern tooling: We use industry standard tooling such as MS Project, Azure DevOps for lifecycle management, Figma for UX/UI designs, UserZoom for user research and testing, Miro for process design and discovery, Copilot plus more…

Ready to join us? Read about our job opening below.

What’s the role?

We’re seeking a Delivery Manager to lead end‑to‑end delivery of large, complex digital services across the council. You’ll work with multidisciplinary product teams, remove blockers, coach agile practice and ensure digital services deliver real value for users and the organisation.

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we’re looking for

We’re looking for an experienced Delivery Manager to lead the end‑to‑end delivery of high impact digital products for the council.

You’ll work with multidisciplinary product teams across the full product lifecycle—from discovery through live service and continuous improvement—ensuring services are delivered in a user‑centred and sustainable way. You’ll be a visible champion for agile delivery, promoting modern digital practices and embedding agile ways of working to continuously improve how we deliver digital services

Location

The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

Special conditions

• Educated to degree level or equivalent, with evidence of continuous professional or managerial development
• Certified Scrum Master (CSM) – Desirable.

The recruitment process is anonymous and we don’t accept CV’s.

Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job, please contact Anna Sehmi anna.sehmi@lewisham.gov.uk

Please click here to view the Job Description and Person Specification

Salary

£57,495-£59,574 per annum (PO6)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email LewishamWorks@lewisham.gov.uk and an advisor will be in touch with you.

The Council reserves the right to close adverts early if there is a large response.

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