Data and Performance Officer

About the role

Join the team that keeps our communities growing, organised, and moving forward!

Join our Planning team and play a key role in supporting projects, performance, and data-driven decision making.

Performance: Support the development and delivery of the Planning Service through monitoring, evaluating, and reporting on projects, budgets, and performance. Provide administrative support to ensure projects progress effectively.

Data: Act as an IT superuser across Planning systems, managing data and supporting the extraction and analysis of information to inform decision-making.

What will you be doing?

The purpose of the post is to provide support across the functions of the Planning Policy and Development Management and Enforcement.

Duties will include:

• Assisting senior colleagues and managers in the planning service
• Ensuring high levels of customer service
• Supporting initiatives and all aspects of process improvement and system review
• Provide regular management, monitoring and evaluation of projects, budgets, action plans, and programmes
• Compile statistics to populate returns for local and national performance indicators
• Produce statements
• Monitor and report on customer response and complaints

About you

Educated to degree level or equivalent experience to demonstrate the same level of:

Attaining a critical understanding of theories and concepts,

A conceptual understanding of a level that is necessary to devise and sustain arguments, and/or to solve problems with an appreciation of the uncertainty, ambiguity and limits of knowledge.

An ability to manage their own learning and to deploy accurately established techniques of analysis and enquiry.

The ability to communicate information, ideas, problems and solutions to both specialist and non specialist audiences, the exercise of initiative and personal responsibility and decision-making in complex and unpredictable contexts.

Basic understanding of the English Planning System.

Demonstrate ability to prioritise workload and operate under own initiative.

Project Management and work to deadlines

Good communication and organisation

Able to deliver excellent customer service and work under pressure

Willingness and ability to travel as required independently to multiple sites across the Council’s administrative area to undertake site visits, or further away to attend meetings and events on behalf of the Council. For example, the ability drive with access to own transport.

Our Benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)