Corporate Support Manager

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Our preferred method of receipt of application is via the online application form.

Should you have any difficulties applying online, please e-mail recruitment@harborough.gov.uk or contact (01858) 821304/7.

CV's will not be accepted.

Job title:Corporate Support Manager

Location: Primarily Office based – Market Harborough, Leicestershire

Status: Permanent

Hours: 37 per week – flexi scheme

Grade: Grade 8 (£41,771 to £45,091)

Car user: Casual

Free office parking

Generous annual leave entitlement

Local Government Pension Scheme

Harborough District Council’s vision is to work with communities in a vibrant, safe and prosperous district and to bring the best opportunities to all.

About the Role
We are seeking a dynamic and experienced Corporate Support Manager to lead our Corporate Services Team and fulfil the statutory role of Data Protection Officer (DPO). This pivotal post ensures the Council’s compliance with Access to Information legislation, including the Freedom of Information Act, Environmental Information Regulations, and the Data Protection Act.

As the Corporate Support Manager, you will:

• Lead and manage the Council’s corporate complaints procedure, acting as an independent investigating officer.
• Provide expert advice to senior managers and elected members on information governance and data protection.
• Act as the Council’s single point of contact for the Information Commissioner’s Office and the Local Government Ombudsman.
• Oversee the corporate support team providing support to the senior leadership of the council

Key Responsibilities

• Coordinate and respond to complex information requests
• Manage a team of staff, ensuring high performance and professional development.
• Develop and maintain policies for information sharing, complaints handling, and document retention.
• Monitor compliance and performance, mitigating risks of legal challenge or financial penalties.
• Liaise with internal departments, elected members, external bodies, and the public.

What We’re Looking For

• Proven experience in information governance, complaints handling, and corporate administration.
• Strong understanding of UK GDPR, FOI, EIR, and records management legislation.
• Excellent communication, analytical, and leadership skills.
• Ability to manage competing priorities and deliver high-quality services under pressure.
• A commitment to transparency, continuous improvement, and customer-focused service delivery.

Why Join Us? This is a high-impact role at the heart of the Council’s operations, offering the opportunity to shape policy, improve service delivery, and safeguard public trust. You’ll work closely with senior leadership and contribute to the strategic direction of the organisation.

Apply Now
If you’re ready to make a difference and lead with integrity, we’d love to hear from you.

People who are employed through an employment agency to carry out work at HDC may apply for internal vacancies.

All applicants should be aware that any employee, who is at threat of redundancy at the time of a position being advertised, will have priority status.

The closing date for receipt of CV’s is midday on 14th November. Interviews will be held on 26th November .

We reserve the right to bring forward the closing date should we receive sufficient suitable applications, so we encourage you to apply as soon as possible.