Contract Support Officer

Job Description

Salary: £32,490 - £36,870 per annum Grade D Permanent Contract 37 Hours per Week
The Housing Assets, Repairs & Compliance Team are seeking an exceptional individual to join us as Contract Support Officer. The team manage a range of contracts relating to housing repairs and maintenance including gas servicing, electrical testing, door entry, fire safety and disabled adaptations.

As a Contract Support Officer, you will have the opportunity to help shape the service as we continue to strive to ensure that our housing stock is in good condition and is compliant with the required regulations. You will be supporting the Contract Managers with a range of tasks relating to responsive repairs, planned maintenance and servicing for our housing stock.

You will need to be flexible and adaptable, with the ability to multi-task and a keen eye for detail. You will also need to be able to demonstrate working individually and as part of a team with excellent time management to ensure that key tasks are managed effectively. You will be expected to swiftly build working relationships with our partnering contractors with a view to ensuring that tasks are actioned seamlessly and accurately.

Main duties will include:

• Monitoring all tasks related to servicing across various contracts, including gas servicing and electrical testing, to ensure that our properties remain compliant. This will include contact with residents and collaboration with our partnering contractors.
• Taking the lead on all administrative tasks within disabled adaptations, ensuring agreed works orders are swiftly raised and monitored through to completion.
• Attendance to contractual governance meetings where required.
• Responding to residents queries in relation to repairs and planned maintenance.

If you wish to discuss the role further please call Dave Seman on 07849 311779.

A DBS Check is not required for this role. Advert Closing Date

• Redeployment Only: 17th July 2025
• Internal & External: 3rd August 2025

Interview Date: To Be Confirmed
To view the Job Profile and Person Specification please follow the link below:

Download Job Profile (PDF Document)

About us

Why Thurrock?

Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.

Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.

This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.

Our location

Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.

We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.

Thurrock is just half an hour journey away from the centre of London by train and well connected by road.

Staff benefits

We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.

Further information can be found here Employment benefits | Working for the council | Thurrock Council

Equality, Diversity & Inclusion

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

For further information about Thurrock Council please visit our website: Thurrock Council