Contract Officer

Job Description

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK’s first Borough of Sanctuary, for our work in championing the rights of refugees and migrants.

Introduction

Do you have experience managing or monitoring service contracts and driving performance improvement?
Are you confident working with contractors, communities, and stakeholders to deliver high-quality public services?
Can you carry out inspections, analyse service performance, and ensure standards are consistently met?
Do you want to play a hands-on role in maintaining and improving parks and green spaces in a London borough?

What’s the role?

As a Green Space Contract Officer, you will help ensure the successful delivery of the Council’s parks and open spaces contract, monitoring performance and driving continuous improvement.

You will take a lead role in managing the Council’s allotment service, ensuring it is delivered in line with statutory requirements, service standards and customer expectations, including working directly with tenants, stakeholders and community groups.

This is a varied role combining contract management, allotment service management, site inspections, stakeholder engagement and service development.

You will play a key role in shaping how parks services are delivered across the borough. This is an opportunity to influence contract performance at scale and improve outcomes for residents.

What’s in it for you?

Excellent training and development opportunities, plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What we’re looking for

You will be highly organised and detail-focused, with strong IT skills and confidence using digital systems in a professional environment. You will be fully computer literate, with experience of using Microsoft Office (including Word and Excel), managing emails, and working with databases or CRM systems to record, track and monitor service activity. You will be comfortable using electronic data management systems, ideally parks and allotments systems for logging, monitoring and mapping to support inspections and service management.

You will have experience monitoring services or contracts against agreed standards, producing clear and accurate reports, and following up actions. Strong communication skills are essential, along with the ability to work effectively with contractors, community groups and colleagues across the Council. Experience of working with community-based services, customer-facing operations or allotment-type services will be advantageous, particularly where there are regulatory or service standard requirements.

You will be proactive, methodical and able to manage competing priorities in a busy operational role

Location

The job is primarily based in Lewisham, with a hybrid working approach combining office, site, and home working.

Special conditions

• Relevant experience in contract monitoring or parks/open space management is required
• Occasional evening and weekend working is required
• The recruitment process is anonymous and we don’t accept CVs.
• Interviews will be conducted week beginning 27th July

Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job, please contact (Katy Delaney Manager’s 07841733776)

Please click here to view the Job Description and Person Specification

Salary

£44,235 - £45,852 per annum (PO1)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at www.gov.uk/access-to-work/apply

The Council reserves the right to close adverts early if there is a large response.

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