Contact Supervisor

Job Description

Salary: £28,344 - £31,719 per annum Grade C Permanent Full time: 7 Hours per week (To include some Saturdays)

This position is vital in supporting the core functions of The Think Family Service by delivering supervised family time sessions, where children are ‘Looked After’ (CLA) by the Local Authority and family time between the child and family member/s is Court directed.

The role involves liaising with statutory allocated social work teams across all of Children Services departments and key stakeholders.

The contact supervisor will also be expected to support a range of parenting and family interventions and parenting assessments for children in Public Law Outline arrangements (PLO) or Court proceedings.

The Think Family approach means securing better outcomes for adults, children, and families by coordinating the support and delivery of services from all organisations. The aim is to enable families to make sustainable changes, create safe and meaningful opportunities for families to come together, and to reduce risks to children with the view of supporting plans for reunification.

You can expect to join a dynamic and committed team, with a vast wealth of knowledge. Where there is a strong sense of synergy, created by a permanent and stable workforce.

Advert Closing Dates:

Redeployment Only; 19th June 2025

Internal & External: 29th June 2025

Interview Date: TBC

A Disclosure and Barring Service (DBS) check at an enhanced level is required for this role.

If you would like a further discussion regarding the role, please contact Mark Jackson (Think Family Service, Team Manager) or Fay Thomas (Think Family Service, Deputy Team Manager) via 01375 652700/652013.

Our vision – An ambitious and collaborative community which is proud of its heritage and excited by its diverse opportunities and future.

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We champion flexible working and job share applications are welcome.

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

To view the Job Profile and Person Specification please follow the link below:

Download Job Profile (PDF Document)

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About us

Why Thurrock?

Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.

Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.

This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.

Our location

Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.

We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.

Thurrock is just half an hour journey away from the centre of London by train and well connected by road.

Staff benefits

We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.

Further information can be found here Employment benefits | Working for the council | Thurrock Council

Equality, Diversity & Inclusion

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

For further information about Thurrock Council please visit our website: Thurrock Council