Community Support Officer

PLEASE DO NOT APPLY USING THE DERBYSHIRE COUNTY COUNCIL WEBSITE, PLEASE SEE DETAILS BELOW.

Are you interested in joining our busy Community Support Team?

The successful candidate will provide a range of customer facing services to the people of Amber Valley across a variety of Council services.

Duties will include:

• Handling phone calls from the public on a range of matters and giving advice in relation to those matters.
• Handling phone calls regarding the Waste and Recycling Service and use of the Council’s Waste Management System.
• Provide support to the Pest Control, Dog Control, and Envirocrime functions of the Council.
• Accurately inputting service requests into the Council’s database.
• Postal duties.
• Scanning and archiving of documents.

Applicants should have excellent customer care and communication skills with the ability to work under pressure. All systems require a good level of keyboard skills and the ability to work as a productive member of a busy team is essential.

Although a knowledge of local environmental quality issues would be advantageous, on the job training will be provided for all duties.

In addition, we can offer:

• Flexible Working Hours
• Local Government Pension Scheme
• Personal and professional development opportunities
• Opportunities to make a difference
• Free on-site parking

To apply, please visit Amber Valley Borough Council’s website at: www.ambervalley.gov.uk/jobs

Please ensure your completed application is returned no later than Midnight on the Closing Date. Any applications received after the closing date will not be accepted.

CVs are not accepted.

Candidates must possess the necessary right to work authorisation to enable them to work for Amber Valley Borough Council. Regrettably, we are unable to provide sponsorship or assume sponsorship of an employment visa at this time.

Please be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.