Community Safety, ASB and Enforcement Team Leader

Job Description

Job Title: Community Safety, ASB & Enforcement Team Leader
Salary: £45,624 - £52,038 per annum
Grade: F
Contract Type: Permanent
Working Hours: 37 hours per week

About the Department

This is an exciting time to join the Community Protection & Enforcement (CPE) Service as we strengthen our approach to community safety and develop a more visible, intelligence‑led enforcement presence across the borough. Recruiting to this role will bring:

• Improved service quality and consistency.
• Increased resident confidence and safer communities.
• Stronger partnership working and operational resilience.
• A positive, supportive environment committed to professional development.

About the Role

As the Community Safety, ASB & Enforcement Team Leader, you will:

Operational Leadership

• Lead, motivate and supervise ASB and Environmental Enforcement Officers.
• Oversee day‑to‑day service delivery, ensuring lawful, consistent and high‑quality enforcement.
• Manage escalated, complex or high‑risk cases and associated complaints.

Strategic and Performance Management

• Support the development and delivery of ASB and environmental enforcement strategies.
• Analyse performance data and trends to drive targeted interventions and service improvement.
• Ensure robust governance, compliance, and risk management across team operations.

Community & Partnership Engagement

• Act as a key operational contact for Police, housing providers, contractors and community partners.
• Take part in public engagement, reassurance and problem‑solving initiatives to reduce ASB and improve local environments.

Enforcement & Compliance

• Deliver and oversee enforcement actions including notices, FPNs and evidence gathering for legal proceedings.
• Ensure compliance with legislation including ASB powers, PSPOs, the Environmental Protection Act and Highways Act

What We’re Looking For

You will be an experienced operational leader with a strong background in ASB, community safety, environmental enforcement, or a similar field. You will have:

• Significant experience leading teams in enforcement or ASB environments, including social housing.
• Strong decision‑making, conflict resolution and communication skills.
• Experience dealing with complex, sensitive or confrontational situations.
• An ability to use data to drive performance and operational planning.
• Commitment to the Council’s values of accountability, collaboration, and responsiveness.
• A full UK driving licence.

You will be confident in balancing robust enforcement with proportionate, community‑focused approaches that support long‑term solutions.

Essential qualifications: None
DBS Check: Not Required for this post

Benefits of Working with Us

At Thurrock Council, we value our employees and offer a comprehensive benefits package, including:

• Generous annual leave entitlement
• Local Government Pension Scheme
• Flexible and hybrid working opportunities (where applicable)
• Ongoing training and professional development
• Employee assistance programme and wellbeing support
• Staff discounts and local offers
• A supportive and inclusive working environment

Important Dates

Closing Date (Redeployment Only): 12th February 2026

Closing Date (Internal & External): 1st March 2026

Interview Date: 6th-13th March 2026

Additional Information

• This post does not require a DBS check.
• The role supports flexible/agile working arrangements

If you have any questions about the role or interview process, please contact:
Head of Community Safety & Enforcement, Phil Carver, pcarver@thurrock.gov.uk

To view the Job Profile and Person Specification, please follow the link below

Download Job Profile (PDF Document)

About us

Why Thurrock?

Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve.

Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead.

This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough.

Our location

Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents.

We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes.

Thurrock is just half an hour journey away from the centre of London by train and well connected by road.

Staff benefits

We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome.

Further information can be found here Employment benefits | Working for the council | Thurrock Council

Equality, Diversity & Inclusion

Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification.

We serve a diverse community where people are different yet equal. Diversity underpins everything we do.

For further information about Thurrock Council please visit our website: Thurrock Council