Communities Support Officer - 12 Month Fixed Term Contract

We are looking for a proactive and highly organised Communities Support Officer to join our Communities team. This is a varied and rewarding role, supporting work that helps keep our district safe, resilient and connected — from community safety and event planning to health and wellbeing and emergency preparedness.

About the role

• You will provide vital administrative, coordination and project support across the team. Your responsibilities will include:
• Supporting multi-agency partnerships, including attending meetings, taking accurate notes and tracking actions
• Providing administrative support to the Safety Advisory Group (SAG), liaising with event organisers and partner agencies to ensure events are safe and well planned
• Reviewing event documentation such as risk assessments and event notifications
• Supporting the administration of the local Health and Wellbeing Board, including arranging meetings and managing funding processes
• Processing applications for temporary road closures linked to events
• Assisting with capital projects such as playground refurbishments by preparing documentation, updating plans and monitoring progress

Who we’re looking for

This role offers exposure to a wide variety of community services and is ideal for someone who enjoys coordination, problem-solving and working with people.

We are looking for:

• Someone who has experience in a customer-facing or partnership support role
• Is confident communicating with a wide range of stakeholders, including residents, volunteers, partners and emergency services
• Is highly organised, methodical and able to manage competing priorities
• Has strong written and verbal communication skills, with great attention to detail
• Is comfortable interpreting information such as reports or risk assessments
• Can handle confidential and sensitive information appropriately
• Is committed to excellent customer service, equality, diversity and inclusion
• Is proficient in Microsoft Office applications

What we offer

When you join us your expertise, skills and experience will be valued, and your career development will be our priority.

We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.

We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.

We are conveniently located close to Oxted Station and have some on-site parking.

In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (giving you the opportunity to work from home for up to three days a week), flexi-time, payment of a relevant professional subscription and access to a discounted health scheme.

Please visit our website for more information about working for us www.tandridge.gov.uk/jobs and download our Working for Tandridge guide.

Diversity statement

At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do and good practice is embedded in the Council’s culture and services.

We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.

Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

Want to know more?

If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we’d love to hear from you.

If you’d like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Julie Porter at jporter@tandridge.gov.uk or call on 01883 732974

Local Government Reorganisation

The government is reorganising local councils in Surrey. The current two-tier system where services are split between Surrey County Council and district or borough councils, will be replaced by two new unitary councils - East Surrey Council and West Surrey Council

East Surrey Council will cover Elmbridge, Epsom & Ewell, Mole Valley, Reigate & Banstead and Tandridge District managing all local services, including housing, planning, waste, education, roads and social care.

Although this may lead to some uncertainty for anyone considering a role with us, we need to continue to provide services.

When the new councils are created in April 20027, most staff will transfer to the new council on their current terms and conditions. Being part of a larger organisation may offer additional opportunities for career development and variety.

The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc. Find out more about what local government reorganisation means for us.

Find out more about what local government reorganisation means for us.

The use of Artificial Intelligence (AI)

We understand that some applicants may use AI tools to assist with preparing their applications.

All submitted information, whether supported by AI or not, must accurately reflect the applicant’s own skills, experience, and qualifications.

Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process.